Nicole McElhaney
Wayne
Summary
Dynamic former Business Owner at Always There Homecare, adept in financial management and customer relations. Successfully built a strong client base through exceptional service and operational planning. Proven track record in budgeting and team building, ensuring fiscal responsibility while exceeding customer expectations. Passionate about delivering quality solutions tailored to client needs.
Overview
6
6
years of professional experience
Work History
Former Business Owner
Always There Homecare
01.2019 - 01.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Oversaw accurate and timely payroll execution.
- Coordinated employee schedules.
- Managed detailed invoicing processes.
Education
Bachelor Of Arts - Psychology
Post University
Waterbury, CT06.2013
Skills
- Financial management
- Budgeting
- Invoicing processes
- Customer service
- Team building
- Market analysis
- Client consultation
- Operational planning
- Customer relations
- Operations management
- Staff hiring
- Cost control and budgeting
- Business marketing
Timeline
Former Business Owner
Always There Homecare
01.2019 - 01.2025
Bachelor Of Arts - Psychology
Post University
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