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Nicole Mcelveen-Hadler
Mt Pleasant,SC
Don't you dare underestimate the power of your own instinct.
Barbara Corcoran
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
5
years of professional experience
Work History
Dr Charles J GudasCharleston , SC
Administrative Assistant
01.2009 - 06.2014
Job overview
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted development and implementation of new administrative procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
College of CharlestonCharleston, SC
Bachlors In Business from Paralegal Studies
05.2005
Trident Technical CollegeCharleston, SC
Associate In Arts from Paralegal
07.2003
Skills
- Meeting Minutes
- Workers' Compensation Knowledge
- Account Balancing
- Back Office Operations
- 10-Key Proficiency
- Records Management Systems
- Program File Distribution
- Data Entry Documentation
- Advanced MS Office Suite Knowledge
- Customer Service
- Excel Spreadsheets
- Sales Plan Implementation
- Mail Management
- CRM Software
- Cash Deposit Preparation
- Business Writing
- Contract Agreement Preparation
- Customer Relations
- Database Administration
- Customer and Client Relations
- Critical Thinking
- Strategic Planning
- Report Transcription
- Microsoft Office
- Database Organization
- Credit Checks
- Complex Problem-Solving
- Full-Cycle Accounting
- Accounting Support
- Reading Comprehension
- Phone Call Answering
- Records Management
- Meeting Minutes
- Correspondence Writing
- Data Collection
- Office Equipment Maintenance
- Sorting and Labeling
- Records Preparation
- Risk Management
- Typing Proficiency
- Time Management
- Performance Improvement
- Grammar
- Prioritization
- Bookkeeping
- Coordination
- Proofreading
- Spreadsheets
- Recordkeeping
- Filing
- Documentation
- Records management
- Workflow planning
- Documentation and reporting
- Contract agreement preparation
- Letter preparation
- Document conversion
- Records destruction
- Legal administrative support
- Invoice Processing
- Contract negotiations
- Strategic planning
- Report Development
- Expense reporting
- Relationship building
- Time management
- Human resource laws
- Transcription and dictation
- Filing and data archiving
- Multi-line Telephone Systems
- Social media knowledge
- Program files maintenance
- OSHA compliance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Dr Charles J Gudas
01.2009 - 06.2014
College of Charleston
Bachlors In Business from Paralegal Studies
Trident Technical College
Associate In Arts from Paralegal
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