Nicole McGuire
Lancaster,OH
Summary
I am a Correctional Officer that focuses on the safety of others while maintaining the day to day schedules. I am a highly verbal person and I have spent a lot of time in my current career mastering how to be empathetic towards others. I am a good listener which allows me to slow down, break down, and process any information given to me in a timely manner, while already preparing what to say next. Being a person that enjoys helping others, my goal is to utilize the skills given to me in order to assist anyone I come in contact with.
Overview
5
5
years of professional experience
Work History
Adult Corrections Officer
Ohio Department Of Rehabilitation And Corrections
04.2020 - Current
- Became a member of the Crisis Intervention Team (CIT) and went through a 40-Hour Training to do so.
- Became a member of the Crisis Response Team.
- Became a Crisis Intervention Team (CIT) Coach/Instructor. This means I now work at my institution and other institutions/training academies as someone who helps the students attending the CIT class utilize the skills they have learned in scenarios.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Interviewed inmates to obtain information and assess needs.
- Responded to emergency situations and de-escalated hostile confrontations.
- Documented inmate behavior and activities in logbooks.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
Server/Food Preparation/Cashier
Gypsy Joes
05.2018 - 12.2019
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Guaranteed customer satisfaction by quickly delivering orders.
- Trained new staff on food preparation and safety procedures.
Education
High School Diploma -
William V. Fisher Catholic
Lancaster05.2019
Skills
- De-Escalating Conflicts
- Crisis Intervention Training
- Behavioral Disorders Familiarity
- Documentation
- Critical Thinking
- Working Under Pressure
- Time Management
- Customer Service
Timeline
Adult Corrections Officer
Ohio Department Of Rehabilitation And Corrections
04.2020 - Current
Server/Food Preparation/Cashier
Gypsy Joes
05.2018 - 12.2019
High School Diploma -
William V. Fisher Catholic
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