Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Nicole McKinnon

Decatur,AL

Summary

I am dedicated to serving others. I am confident, helpful, and patient in my work. I enjoy providing an exceptional work ethic and promoting positivity in any environment. I pride myself in my honesty, dependability, and hard work.

Overview

3
3
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
06.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.

Retail Sales Representative

Rhino Media Inc.
09.2023 - 05.2024
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Answered customers' questions regarding products, prices, and availability.

Fitness Center Representative

Crunch Fitness
04.2023 - 08.2023
  • Developed strong membership knowledge to provide informed recommendations based on individual customer needs.
  • Demonstrated strong multitasking abilities by managing multiple phone lines, and in-person inquiries simultaneously.
  • Contributed to increased membership retention rates by building rapport with clients through attentive service and genuine interest in their progress.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Server

Mellow Mushroom
04.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Karstens Public House
05.2022 - 08.2022

Education

I completed forty-six credit hours. -

CALHOUN COMMUNITY COLLEGE
DECATUR, ALABAMA
12.2021

I received an advanced diploma from WMHS. -

WEST MORGAN HIGH SCHOOL
TRINITY, ALABAMA
05.2019

Skills

  • Assertive leadership
  • One-on-One communication
  • Critical thinking
  • Communication/public relation skills
  • Goal-oriented work ethic
  • Promotes positivity and energy
  • Patience
  • Adaptable
  • Cooperative
  • Vehicle operation

References

  • Josh Carmona, 609-435-2556, jcarmona0723@yahoo.com
  • Aiden King, 256-337-8348, aidenking.bus@gmail.com
  • Cole Merriman, 256-303-0721, c4ole12@gmail.com

Languages

Spanish
Native or Bilingual

Timeline

Ramp Agent

Piedmont Airlines
06.2024 - Current

Retail Sales Representative

Rhino Media Inc.
09.2023 - 05.2024

Fitness Center Representative

Crunch Fitness
04.2023 - 08.2023

Server

Karstens Public House
05.2022 - 08.2022

Server

Mellow Mushroom
04.2021 - 09.2023

I completed forty-six credit hours. -

CALHOUN COMMUNITY COLLEGE

I received an advanced diploma from WMHS. -

WEST MORGAN HIGH SCHOOL
Nicole McKinnon