I am dedicated to serving others. I am confident, helpful, and patient in my work. I enjoy providing an exceptional work ethic and promoting positivity in any environment. I pride myself in my honesty, dependability, and hard work.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
06.2024 - Current
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
Retail Sales Representative
Rhino Media Inc.
09.2023 - 05.2024
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
Answered customers' questions regarding products, prices, and availability.
Fitness Center Representative
Crunch Fitness
04.2023 - 08.2023
Developed strong membership knowledge to provide informed recommendations based on individual customer needs.
Demonstrated strong multitasking abilities by managing multiple phone lines, and in-person inquiries simultaneously.
Contributed to increased membership retention rates by building rapport with clients through attentive service and genuine interest in their progress.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Server
Mellow Mushroom
04.2021 - 09.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Director, Talent Acquisition & Development at Piedmont Airlines- American Airlines GroupDirector, Talent Acquisition & Development at Piedmont Airlines- American Airlines Group