Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole McKoy

St Louis,MO

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

11
11
years of professional experience

Work History

Borading Attendent

Kennelwood Pet Resorts
09.2018 - 09.2023
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • took care and watched dogs and cats overnights
  • dispense medication to the puppies
  • general operations of computer system

Cashier

Dierbergs
10.2015 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.

Sandwich Artist /Cashier

Honey Baked Ham
08.2012 - 03.2015
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Education

GED -

Ritenour Sr. High School
St Louis, MO
05.2004

Skills

  • Incident Reporting
  • Ticketing
  • Safety Awareness
  • Safety Understanding
  • Cleaning Procedures
  • Multi-Line Phone System
  • Trash Removal
  • Housekeeping
  • Supply Restocking
  • Guest Relations
  • Linens and Toiletries
  • Trash Waste and Removal
  • Guest Services
  • Cleaning and Sanitation

Timeline

Borading Attendent

Kennelwood Pet Resorts
09.2018 - 09.2023

Cashier

Dierbergs
10.2015 - 05.2018

Sandwich Artist /Cashier

Honey Baked Ham
08.2012 - 03.2015

GED -

Ritenour Sr. High School

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Nicole McKoy