Nicole McMillan
Jacksonville,FL
Summary
Dependable Phlebolomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
11
11
years of professional experience
Work History
Home Health Aide
MSA Home Health
02.2021 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Cashier Manager
Family Dollar
01.2019 - 02.2021
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Cashier Team Lead
Winn Dixie Grocery Store
05.2013 - 12.2018
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Education
Licensed Phlebotomist - LIC# NPCN-16992-6462
Northwest Phlebotomy School
Jacksonville11.2023
High School Diploma -
Collingswood High School
Collingswood, NJ04.2007
Skills
- Venipuncture
- Data Entry
- Medical Testing
- Patient Confidentiality
- Specimen Preparation
- Infection Control
Timeline
Home Health Aide
MSA Home Health
02.2021 - Current
Cashier Manager
Family Dollar
01.2019 - 02.2021
Cashier Team Lead
Winn Dixie Grocery Store
05.2013 - 12.2018
Licensed Phlebotomist - LIC# NPCN-16992-6462
Northwest Phlebotomy School
High School Diploma -
Collingswood High School
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