Summary
Overview
Work History
Education
Skills
state licenses held
Timeline
Generic

Nicole Mecler

Spring Hill,FL

Summary

Hardworking employee who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Spent ten years in the hospitality restaurant business, twenty years in the salon industry, and 6 months in life insurance sales.
Focused Employee successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a passion for helping others in the workplace .
Strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Store Manager/Stylist

Sport Clips
Citrus Park, FL
04.2014 - Current
  • Providing quality haircuts to men and boys in an exciting sports environment.
  • Recommends services and products to clients.
  • Emphasizes product benefits and assists clients in selection of retail products or services for haircare needs.
  • Maintains a consistent relationship with client base in order to ensure return client visits.
  • Ordering salon supplies and product inventory
  • Achieve specified store and individual goals within a targeted time frame.
  • Manage resources efficiently and effectively including people, time, materials, space and money. VERY fast paced environment.
  • Build and maintain a team atmosphere.
  • Consistently provide professional, friendly and engaging service.
  • Trained new hires on techniques and procedures.
  • Working on a POS system to complete sales transactions.
  • Utilization of Exel spreadsheets to record individual stylist and total shop sales and goals data for record keeping.
  • Organizing quarterly meetings for salon to recognize employee achievements and go over following quarters goals.

Independent Insurance Broker

Family First Life
TAMPA, Florida
11.2017 - 04.2018
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Selling life insurance and mortgage protection to consumers, customizing programs to cover a variety of risks to meet the needs of every individual.
  • Attend conference calls, seminars and meetings to learn about new services and products, receive technical assistance and learn new marketing and selling skills.
  • Guarantee that all necessary paperwork is filled out and filed to put the insurance policy in place.
  • Communicate with clients and underwriters to determine which types of insurance are offered and which are most applicable to the specific client.

Server

Buffalo wild wings
Wesley Chapel, Florida
07.2015 - 11.2015
  • Setting up the dining room on opening shifts and closing dining rooms at night .
  • Working as a team to deliver food for guest of mine and other servers . 
  • Knowledge of local and nation wide craft beers and BDubs specialty mixed cocktails. 
  • Providing fast and friendly service in a fast paced environment. 

Stylist

Great Clips
Perryville, MD
04.2010 - 04.2014
  • Delivering exceptional haircuts in a fast paced salon. Educating clients on retail.
  • Using a point of sale system effectively.
  • Meeting and keeping track of personal goals
  • Opening and closing salon.
  • Established strong clientele base
  • Money handling

Stylist

JCPenney Salon
Newark, DE
08.2007 - 04.2010
  • Delivering exceptional chemical services and haircuts to clients in an upbeat atmosphere.
  • Educating clients on retail.
  • Working a point of sale system effectively.
  • Checking in product inventory and stocking the product shelves.

Server/Bartender

Bob's 3 Cees
Perryville, MD
06.1999 - 08.2007
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Inventoried and restocked items throughout day.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Verified cash drawer against the day’s receipts.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Assisted co-workers whenever possible.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Operated all kitchen equipment adeptly.

Barista

Starbucks
Northeast, MD
05.2001 - 09.2003
  • Take customers orders using a Point of Sale system.
  • Prepare food items and beverages in a correct and efficient manner.
  • Fast paced coffee shop located on Interstate 95.
  • Learned proper techniques in brewing coffee and making craft beverages.
  • Money handling with cash drawer

Education

Some College (No Degree) - Associate in Science

Hillsborough Community College
Tampa, FL

Cosmetology License - undefined

Schilling Douglas School of Hair Design
Newark, DE
2003

High School Diploma -

Perryville High School
Perryville, MD
05.2001

Skills

  • Organized and efficient 
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Quick learner
  • Courteous, professional demeanor
  • High energy

state licenses held

  • Florida State Cosmetology License
  • Florida Licenses for Health, Life, Annuities

Timeline

Independent Insurance Broker

Family First Life
11.2017 - 04.2018

Server

Buffalo wild wings
07.2015 - 11.2015

Store Manager/Stylist

Sport Clips
04.2014 - Current

Stylist

Great Clips
04.2010 - 04.2014

Stylist

JCPenney Salon
08.2007 - 04.2010

Barista

Starbucks
05.2001 - 09.2003

Server/Bartender

Bob's 3 Cees
06.1999 - 08.2007

Some College (No Degree) - Associate in Science

Hillsborough Community College

Cosmetology License - undefined

Schilling Douglas School of Hair Design

High School Diploma -

Perryville High School

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