NICOLE MELZER

• Develop and maintain the program's Policies and Procedures Manual to ensure the safety and care of clients.
• Assist with design, development and ongoing management of clinical programs.
• Oversee admissions & discharges.
• Assist as needed with crisis prevention, crisis intervention and crisis management.
• Ensure the timely completion of assessments, treatment plans, and other clinical documentation.
• Establishes a weekly staff meeting and individual supervision meetings to ensure that clinical integrity is maintained.
• Provide oversight for the collection of client statistical data from client and program logs for reporting purposes.
• Consult and coordinate treatment with Medical Director, Psychiatrist, Registered Nurse, and consulting therapists as needed.
• Oversee staff development and quality improvement training and participate in QA and activities as needed.
• Audit and review of clinical documentation including: assessment, treatment plan, discharge summary, individual and group notes, etc. Implementing improvement plans for staff as necessary.
• Management of personnel to ensure appropriate staffing levels.
• Monitor changes to Rule 245G programming and ensure program policies and procedures are reflective of these changes.
• Provide group or individual therapy as needed.

April 24, 2024 approved supervisor status per MNBBHT.

LADC license # 306361

effective 5/1/24-4/30/26

Primary substance use counselor carrying caseload of 7-10 inmates, completing intakes for cognitive behavioral based 245G licensed treatment program addressing criminal conduct behavior and substance use problems. Providing twelve hours of group treatment per week, plus one hour of individual counseling per client, per week. Preparing and reviewing individualized treatment plans, providing treatment coordination services as needed including communication with probation officers, lawyers, child protective services, and family members. Completing discharge summaries in a timely manner with referrals to other programs upon client release, if appropriate. Conducting crisis intervention when necessary and advocating for client needs as they relate to the six dimensions of ASAM to support their recovery.

Supervisors:

Cathleen Harvieux, Substance Use Manager

Jaxx Johnson, LADC

Duties included providing intensive outpatient treatment services to clients a the Chisago County Jail and North Branch. Carried caseload of 5-6 clients and developed competencies in the 12 core functions.

Supervisors:

Cathleen Harvieux, Substance Use Manager

Cyndi Artz, LADC, Substance Use Counselor Team Lead, North Branch

Sebastian Hearne, ADC-T, Jail Program Counselor, Chisago County Jail

Collected urine samples to test for substance use. Collaborated with team members to meet daily demands and handle challenging projects. Updated records of anticipated client admissions and discharges. Facilitated and supported the recovery activities of patients. Coordinated the necessary administrative tasks related to patient care. Represented treatment staff and observed patient activity and unit functions. Administered medications to clients in recovery housing, including harm reduction medications such as Suboxone. Maintained a visible presence on the unit.

Monthly volunteer for women's prison bringing meeting of Alcoholics Anonymous to inmates both in treatment and general population. One quarterly visit to facility's Challenge Incarceration Program, facilitating AA speaker meeting.