Nicole Mendicino
Rochester,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Ability to leverage staff development and interdisciplinary coordination to enhance program outcomes. Demonstrated success in policy implementation and cross-functional teamwork, significantly increasing community awareness on child safety. Expert in clinical documentation and fostering a collaborative environment.
Overview
9
9
years of professional experience
Work History
Manager of Youth Services
The Child Advocacy Center of Greater Rochester
07.2024 - Current
- Oversee the training, supervision and recognition of 9+ staff; Manage fieldwork, ensuring compliance and safety regulations.
- Design and deliver education and outreach programs to community members, increasing awareness and prevention of child sexual/physical abuse.
- Collaborate with the management team to develop and manage projects and initiatives to include in-school programming for youth, out of school time programming, summer programming and other initiatives aimed at increasing the agency’s impact on the safety and well-being of youth.
- Supervise 3+ Community Educators and/or Youth Specialists on a regular basis to include constructive feedback, management of data collection and ensuring continuous development of staff including skill building and an understanding of prevention best practices.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Senior Community Educator
The Child Advocacy Center of Greater Rochester
01.2024 - 07.2024
- Provide broader base of training and adult-based education for community and youth serving organizations, which includes curriculum development and/or enhancement.
- Provide mentoring and leadership to Community Educator I staff on regular basis to include feedback to peers in constructive, sensitive manner
- Assist Manager of Community Education in networking with community and statewide agencies to expand prevention programs and agency outreach
- Assist with development and production of education content and outreach materials (brochures, pamphlets, PowerPoint presentations) for distribution on website, in workshops, and at events.
- Built partnerships with community organizations to expand reach and impact.
- Taught health education classes for community workers and members of public.
Community Educator
The Child Advocacy Center of Greater Rochester
01.2022 - 01.2024
- Deliver education programs to community members and youth serving organizations using streamlined curriculum, increasing awareness and prevention of child sexual/physical abuse.
- Provide educational programming to children in various settings including classrooms, out of school recreation programs or summer camps using structured curriculum material
- Utilize trauma-informed approach while interacting with children around sensitive topics including child sexual abuse
- Stay current on prevention education best practices and Child Advocacy (MDT) strategies to continually improve and enhance program offerings.
- Seek out and engage in continuing education materials related to child abuse prevention and regularly review current literature/research.
Medical Social Worker
Rochester Regional Health
09.2019 - 12.2021
- Documented case notes daily and coordinated follow-up for seamless case management.
- Managed caseload of up to 50 patients at a time
- Worked with medical teams, patients and families to implement effective treatment plans.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed psychosocial evaluations and needs assessments.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Facilitated family meetings to discuss patient care plans.
- Assisted patients in accessing housing, financial assistance and other community resources.
Site Coordinator/Unit Head
YMCA Of Greater Rochester
09.2015 - 09.2019
- Provided day to day oversight of program consisting of 50+ kids and 5+ staff
- Created and organized program schedule to include academic, recreation, and enrichment activities.
- Trained and supervised site staff.
- Created fun, age-appropriate activities for school-age children.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Assisted with student to staff ratio by facilitating classes and clubs in absence of regularly assigned staff.
- Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
Education
Bachelor of Science - Social Work
Nazareth College of Rochester
Rochester, NY05.2017
Associate of Science - Human Services
Monroe Community College
Rochester, NY05.2015
Skills
- Staff Development
- Assessing needs
- Discharge Planning
- Interdisciplinary Coordination
- Psychosocial assessment
- Clinical Documentation
- Policy Implementation
- Verbal and written communication
- Staff Training and Development
- Cross-Functional Teamwork
- Complex Problem-Solving
- Time Management
Timeline
Manager of Youth Services
The Child Advocacy Center of Greater Rochester
07.2024 - Current
Senior Community Educator
The Child Advocacy Center of Greater Rochester
01.2024 - 07.2024
Community Educator
The Child Advocacy Center of Greater Rochester
01.2022 - 01.2024
Medical Social Worker
Rochester Regional Health
09.2019 - 12.2021
Site Coordinator/Unit Head
YMCA Of Greater Rochester
09.2015 - 09.2019
Bachelor of Science - Social Work
Nazareth College of Rochester
Associate of Science - Human Services
Monroe Community College
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