Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Mengel

Sardis,AL

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Superfoods. Proven ability in employee training and cash handling, enhancing operational efficiency and guest satisfaction. Strong communicator with a commitment to maintaining high standards in fast-paced environments. Recognized for fostering teamwork and promoting a positive workplace culture.

Overview

13
13
years of professional experience

Work History

Stock Crew Supervisor

Superfoods
08.2020 - 09.2025
  • Assisted in training new crew members on safety protocols and operational procedures.
  • Supported daily operations by ensuring equipment was properly maintained and functional.
  • Learned to manage inventory levels and assist with stock replenishment tasks. lol
  • Collaborated with team members to enhance workflow efficiency in fast-paced environments.
  • Observed experienced staff to gain insights into effective problem-solving techniques.

Crew Member

McDonald’s
07.2020 - 08.2020
  • Delivered exceptional customer service in fast-paced environment, enhancing overall guest satisfaction.
  • Operated point-of-sale systems efficiently, ensuring accurate cash handling and transaction processing.
  • Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
  • Trained new crew members on operational procedures, fostering a supportive learning environment.
  • Assisted in food preparation processes, adhering to safety standards and maintaining quality control.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Crew Member

Kentucky Fried Chicken
03.2018 - 06.2020

Helped prepare food. Worked drive thru. Open restaurant and closed restaurant. Work front counter. Mopped floors. Cleaned bathrooms.

  • Engaged with customers proactively, resolving inquiries and promoting menu items effectively.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

Burger King
03.2017 - 03.2019
  • Monitored equipment functionality, reporting issues promptly to ensure uninterrupted operations.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Manager

Shoe Depot Encore
03.2013 - 03.2016

Education

No Degree - Bible Studies/ Teaching

Kissimmee Bible College
Kissimmee, FL

High School Diploma -

Ridgewood High School
New Port Richey, FL
05.1988

Skills

  • Verbal and written communication
  • Interactive communication skills
  • Cash handling
  • Customer engagement
  • Employee training
  • Menu memorization
  • Food running
  • Dress code enforcement
  • Beverage preparation

Timeline

Stock Crew Supervisor

Superfoods
08.2020 - 09.2025

Crew Member

McDonald’s
07.2020 - 08.2020

Crew Member

Kentucky Fried Chicken
03.2018 - 06.2020

Crew Member

Burger King
03.2017 - 03.2019

Manager

Shoe Depot Encore
03.2013 - 03.2016

No Degree - Bible Studies/ Teaching

Kissimmee Bible College

High School Diploma -

Ridgewood High School