Nicole Messina
Baldwinsville
Summary
Dedicated Registered Nurse with a proven track record at SUNY Upstate Medical University, excelling in direct patient care and patient education. Skilled in managing complex cases and providing emotional support, significantly enhancing patient satisfaction. Expert in patient assessments and call triaging, adept at delivering compassionate, family-centered care.
Overview
16
16
years of professional experience
Work History
Registered Nurse
Upstate Pediatrics
08.2017 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate nursing care that addressed physical and emotional.
- Assisted in the training and mentorship of new nursing staff members, contributing to high-quality patient care.
- Evaluated patient histories, complaints, and current symptoms.
- Administered vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
- Performed telephone triage on incoming calls to assess medical needs, evaluate symptoms to determine appropriate level of care by utilizing established protocols and consulting with physicians.
Registered Nurse
SUNY Upstate Medical University- 11G Peds Hem/Onc
05.2009 - 08.2017
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided emotional support for families during challenging times and connected them to appropriate resources as needed.
- Improved patient satisfaction scores by providing personalized care tailored to individual needs and preferences of each child and family.
- Administered chemotherapy medications with precision while closely monitoring possible adverse reactions.
- Managed complex cases involving multiple comorbidities by collaborating effectively with interdisciplinary healthcare team members.
- Enhanced patient experience through compassionate communication and family-centered care.
Education
Associate of Science - Nursing
St. Joseph's College of Nursing
Syracuse, NY05-2009
Bachelor of Science - Wellness Management
SUNY Oswego College
Oswego, NY05-2007
Skills
- Direct patient care
- Patient education and counseling
- Call triaging
- Patient assessments
Timeline
Registered Nurse
Upstate Pediatrics
08.2017 - Current
Registered Nurse
SUNY Upstate Medical University- 11G Peds Hem/Onc
05.2009 - 08.2017
Associate of Science - Nursing
St. Joseph's College of Nursing
Bachelor of Science - Wellness Management
SUNY Oswego College
Similar Profiles
Hkee LaHkee La
School Aide at Upstate Caring Partner(Upstate Cerebral Palsy)School Aide at Upstate Caring Partner(Upstate Cerebral Palsy)
BROOKE NALESNIKBROOKE NALESNIK
Front Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICSFront Office Customer Care Specialist/Patient Services Representative at SEWICKLEY VALLEY PEDIATRICS/ UPMC CHILDREN'S COMMUNITY PEDIATRICS
Janine RobertsJanine Roberts
Pediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant PediatricsPediatric Nurse Practitioner at KidsKare Pediatrics/Pleasant Pediatrics
Chase DwyerChase Dwyer
Cook 11 at Potters Farm to ForkCook 11 at Potters Farm to Fork
Cassandra NapolitanoCassandra Napolitano
Waitress Trainee at Timber BanksWaitress Trainee at Timber Banks