Nicole M. Hall
Miamisburg,OH
Summary
I am a highly motivated and dedicated individual whose goal is to obtain a position as a key employee that will utilize my knowledge, strong people skills , past experiences, education, and organizational abilities for my future employer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Kettering Health Behavioral Medical Center
Moraine, Ohio
05.2023 - Current
- Performs vital services in caring for personal needs and provision of comfort to behavioral patients and families
- Assists in creating and maintaining a therapeutic environment for patients through individual or group therapy sessions.
- Perform services in manners specific to the age of the patient population
- Functions as a member of the treatment team and performs specific patient care and program duties
- Responsible for program implementation and milieu management
- Documents and records patient care through the EPIC system including observation, protection, and charting provisions of personal care according to direction of patient needs.
- Work is performed in accordance with established program documents, policies, procedures, rules, and regulations of the hospital and department
Security Officer
St. Leonard's Chi Living Community
Centerville, OH
06.2023 - 12.2023
- Provided customer service to our residents and visitors by carrying out safety and security procedures, site-specific policies and when appropriate, activating emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conducted regular and random patrols around business and perimeter to ensure safety and security.
- Monitored and assessed area activities, providing detailed reports and documentation on incidents at assigned location
Staffing Coordinator
Alto Healthcare Staffing
Dayton, OH
10.2022 - 05.2023
- Lead who recruited healthcare professionals through a 6 person team that was on a rotating 12 hour night shift.
- I exhibited strong customer service and interpersonal skills for dealing with different types of internal and external clients and conflict resolution.
- I was required to present, communicate and leverage ideas to internal and external clients.
- I was responsible for time management and multi-tasking skills to handle multiple client requests at once.
- Scheduled clients for upcoming shifts at various facilities
- Take and report call offs to nursing supervisor at specific facilities.
- IT work on night shift to help clients with workforce portal, scheduling, paycheck concerns.
- May 2020-December 2020 (Temporary Assignment)
Perioperative Materials Specialist
Kettering Health Miamisburg (Sycamore Hospital)
Miamisburg, Ohio
12.2020 - 06.2022
- Built case carts for same day, next day, and emergency surgeries each shift to ensure readiness for procedures.
- Each shift I built case carts for same day, next day and emergency surgeries.
- Ordering supplies for anesthesia carts, implants and supplies for stock room so procedures could run smoothly. Also I had to order surgical packs for procedures performed i.e. (Bariatric Packs, Total Knee Packs, Cystoscopy Packs, Minor/Major Packs etc)
- Decremented supplies to maintain accurate stock counts and prevent shortages.
- Provided a high level of customer service and communication throughout the OR.
- Input 'bill onlys', invoices, and paperwork for items used in procedures and reordered implants and supplies daily.
- Entry of human tissue grafts used on a procedure and reordering of that specific tissue.
Event Technician
Canopy Creek Farm
Miamisburg, OH
05.2020 - 12.2020
- Trained new employees on products and event setups (e.g., weddings, bridal parties, graduations) while emphasizing proper sanitization protocols due to Covid-19.
- Delivered great customer service while interacting with event coordinators and the owner of CCF.
- Supervised four employees at this location to ensure efficient operations.
- Secured location by managing alarming system after team completed events.
- Trained employees on proper lifting techniques to prevent injuries.
- Recruited suitable replacements for team members who were unavailable during events.
Logistics Technician (Supply) Material Handler
Community Tissue Services
Kettering, Ohio
07.2017 - 02.2019
- Maintained proper stock levels for every unit
- Responded to phone and walkie calls for immediate assistance across departments, ensuring timely support and resource availability.
- Applied knowledge of sterile, non-sterile, and hazardous materials in the warehouse
- Administered weekly kaizen reports to improve the department.
- Facilitated teamwork and communication within and outside the department
- Handled doorbell and walkie requests to provide PPE and supplies to employees, facilitating operational continuity.
- Transported instruments and donors to Dayton and Kettering locations using company van.
- Unloading of product from trailers or trucks with pallet jack or walking forklift.
- Entered accurate product information (item numbers, quantities, department destination codes) into system and organized items in designated locations for efficient access by other departments.
Surgery Material Distribution/Sterile Processing Technician
Kettering Health Washing Township (Southview Hospital)
Miamisburg, OH
02.2016 - 07.2017
- I built case carts for next day surgeries ensuring that the proper instrumentation was on sterile cart
- Supplied all units with proper amounts of linen and syringes in a timely manner.
- Responsible for restock of Crash(Code) Carts and immediately escort cart to Pharmacy to replenish specific medications(both parties initial)
- Restocked Crash (Code) Carts and escorted the cart to Pharmacy to replenish specific medications.
- Coordinated with other hospitals in network to fulfill supply requests, ensuring prompt courier delivery when items were unavailable.
- Built case carts for next-day surgeries, ensuring proper instrumentation was included on sterile carts.
- Ordered supplies and stocked supply room for Surgical Team Drs, RNs, Scrub Techs and NAs
- Answer phone calls/pages from different units who requested certain supplies that were not stocked on unit.
Education
Associate's Degree - Clinical Psychology
Florida Institute of Technology
Melbourne, FLHigh School Diploma -
Miamisburg High School
Miamisburg, OhioSkills
- Patient care
- Therapeutic environment
- Safety protocols
- EPIC charting
- Documentation accuracy
- Emergency response
- Conflict resolution
- De-escalation techniques
- Team collaboration
- Time management
- Attention to detail
- Problem-solving
- Effective communication
- Problem analysis
- Relationship building
- inventory control
- supply chain management
- quality assurance
- supply ordering
- logistics coordination
- Environmental regulations
- Infection control
- OSHA safety compliance
- Customer service
- Biohazard management
- Environmental sanitation
Certification
CPR/AED Certification, National CPR Foundation, AHA Accredited Infant, Child, Adult Level A,B,C
Timeline
Security Officer
St. Leonard's Chi Living Community
06.2023 - 12.2023
Mental Health Technician
Kettering Health Behavioral Medical Center
05.2023 - Current
Staffing Coordinator
Alto Healthcare Staffing
10.2022 - 05.2023
Perioperative Materials Specialist
Kettering Health Miamisburg (Sycamore Hospital)
12.2020 - 06.2022
Event Technician
Canopy Creek Farm
05.2020 - 12.2020
Logistics Technician (Supply) Material Handler
Community Tissue Services
07.2017 - 02.2019
Surgery Material Distribution/Sterile Processing Technician
Kettering Health Washing Township (Southview Hospital)
02.2016 - 07.2017
Associate's Degree - Clinical Psychology
Florida Institute of Technology
High School Diploma -
Miamisburg High School