Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nicole Milianni

Simi Valley,CA

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Rebel Violet
07.2022 - Current
    • Improved customer satisfaction by addressing and resolving complaints promptly.
    • Streamlined store operations for increased efficiency, implementing new processes and procedures.
    • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
    • Collaborated with the management team to develop strategic plans for business growth and improvement.
    • Maintained a clean, safe, and organized store environment to enhance the customer experience.
    • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Content Creator

Rebel Violet
07.2022 - Current
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Managed social media accounts, ensuring timely responses to comments and messages from the community.
  • Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Managed content across multiple platforms for widest audience reach.

Sales Associate

Rebel Violet
07.2022 - Current
    • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
    • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
    • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
    • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
    • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
    • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
    • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
    • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
    • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.

Office Assistant

Packsource Systems
04.2021 - 12.2021
    • Enhanced office efficiency by organizing files and maintaining a clean workspace.
    • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
    • Completed clerical tasks such as filing, copying, and distributing mail.
    • Created purchase orders and tracked invoices to avoid missed or delayed shipments.

Education

Some College (No Degree) -

Moorpark College
Moorpark, CA

High School Diploma -

Royal High School
Simi Valley, CA
06.2019

Skills

    • Ability to work well with others and independently
    • Easily adapts to new environments and situations
    • Ability to form solutions to unique problems
    • Level-headed during stressful situations
    • Ambitious personality
      • Strong attention to detail
      • Excellent time management and organization skills
      • Ability to grasp new concepts in a timely manner
      • Ability to multi-task for different areas of a job

Timeline

Assistant Manager

Rebel Violet
07.2022 - Current

Content Creator

Rebel Violet
07.2022 - Current

Sales Associate

Rebel Violet
07.2022 - Current

Office Assistant

Packsource Systems
04.2021 - 12.2021

Some College (No Degree) -

Moorpark College

High School Diploma -

Royal High School

Similar Profiles

CREATE PROFILE
Nicole Milianni