Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Miller

Nicole Miller

Tampa,FL

Summary

Client Coordinator with over 7 years of experience in Healthcare Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

18
18
years of professional experience

Work History

Client Coordinator

Turning Point Of Tampa
Tampa, 33615
07.2015 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Part of the Performance Improvement Committee which uses improvement tools and methodologies to improve its performance which includes monthly reporting, autopsy, and ongoing education. Analysis of trends and patterns.
  • Committee of the whole which reviews the plan each year for the purpose of addressing performance improvement priorities and updating the plan.

Pizza Manager

Westshore Pizza
Tampa, Florida
08.1999 - 06.2010
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on safety regulations and productivity strategies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced financial inaccuracies by using [Software] system while verifying receipts.

Education

High School Diploma -

Countryside High School
Clearwater, FL

No Degree - General Studies

Saint Petersburg College
Clearwater, FL

Skills

  • Flexible and Adaptable
  • Decision-Making
  • Active Listening
  • Problem Solving
  • Multitasking Abilities
  • Self-Motivated
  • Dependable and Responsible
  • Excellent Written Communication Skills
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Contributing member of the Performance Improvement Committee, Committee of the Whole, Strategic Planning, and Risk Safety Committee

Timeline

Client Coordinator

Turning Point Of Tampa
07.2015 - Current

Pizza Manager

Westshore Pizza
08.1999 - 06.2010

High School Diploma -

Countryside High School

No Degree - General Studies

Saint Petersburg College

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Nicole Miller