Nicole Mineo
Jackson,NJ
Summary
Dedicated professional with extensive experience in sleep medicine and operational management. Skilled in patient care protocols and technical supervision, consistently ensuring compliance and quality in sleep studies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Manager/Clinical Services Manager
Forward Health LLC/Hackensack Meridian Health
Brick, NJ
12.2014 - Current
- Supervised polysomnographic staff during overnight sleep studies.
- Implemented protocols for patient care and safety in sleep testing.
- Trained new technologists on sleep study procedures and equipment usage.
- Collaborated with physicians to develop personalized treatment plans for patients.
- Analyzed polysomnographic data to identify patient sleep disorders accurately.
- Maintained compliance with regulatory standards for sleep health services.
- Enhanced workflow efficiencies through process improvements in sleep study operations.
- Participated in continuing education courses related to Sleep Medicine.
- Assisted in the development of new protocols and processes for sleep studies.
- Evaluated new technologies for potential use in the laboratory setting
- Demonstrated knowledge of infection control procedures while working with patients.
- Conducted quality assurance checks on all equipment used in the laboratory setting.
- Monitored patient's vitals during sleep studies.
- Reviewed medical history of patients prior to conducting any tests or treatments.
- Supervised staff members on proper setup and use of diagnostic equipment for sleep studies.
- Troubleshot technical issues with diagnostic equipment as needed.
- Assisted in training new employees on the proper use of diagnostic equipment and safety procedures.
- Provided education to patients regarding their treatment plan and diagnosis.
- Provided feedback to staff members on performance improvement opportunities.
- Coordinated communication between physicians, nurses, and other healthcare personnel regarding patient care plans.
- Maintained a safe environment for patients, visitors, and staff members at all times.
- Scheduled and completed many procedures per week in high-volume practice.
- Measured patient body parts, marking locations for electrode placement during diagnostic testing and pre-surgery.
- Worked with neonates, infants, children, adults and geriatric patients, making patients comfortable, answering questions and monitoring health.
- Coordinated daily operations to enhance efficiency in workflow processes.
- Managed team schedules to ensure adequate staffing and resource allocation.
- Developed training programs for new employees to improve onboarding procedures.
- Implemented inventory management systems to track stock levels effectively.
- Oversaw compliance with safety regulations and company policies during operations.
- Facilitated communication between departments to streamline operational tasks.
- Led regular meetings to discuss operational performance and address challenges.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed and implemented operational procedures to ensure quality standards are met.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Lead Registered Polysomnographic Technologist
Brunswick Pulmonary and Sleep Medicine
Somerset, NJ
09.2014 - Current
- Supervised polysomnographic staff during overnight sleep studies.
- Implemented protocols for patient care and safety in sleep testing.
- Trained new technologists on sleep study procedures and equipment usage.
- Participated in continuing education courses related to Sleep Medicine.
- Monitored patient's vitals during sleep studies.
Registered Polysomnographic Technologist
Advanced Sleep
Staten Island, New York
01.2010 - 06.2015
- Conducted overnight sleep studies to monitor patients' sleep patterns.
- Operated and maintained polysomnography equipment for accurate data collection.
- Prepared patients for sleep studies by explaining procedures and answering questions.
- Educated patients on sleep hygiene practices to improve overall health outcomes.
- Utilized continuous positive airway pressure devices to treat patients with obstructive sleep apnea.
- Operated polysomnography equipment to monitor physiological activity during sleep study.
- Instructed family members on how best they can support a loved one suffering from a severe sleeping disorder.
- Educated patients on healthy sleeping habits and lifestyle modifications that could improve their quality of life.
- Conducted overnight studies in a laboratory setting including setup and troubleshooting of PSG equipment.
- Provided instruction on the use of CPAP machines and other respiratory support devices to patients.
Sleep Technologist
Richmond Memorial Hospital
Staten Island, Ny
06.2003 - 09.2010
- Conducted overnight sleep studies using polysomnography equipment.
- Monitored patient vital signs during sleep assessments.
- Assisted patients with equipment setup and comfort issues.
- Educated patients about sleep hygiene and study procedures.
Sleep Trainee
Richmond Memorial Hospital
Staten Island, Ny
09.2000 - 03.2003
- Participated in safety drills and training sessions to ensure compliance.
- Collaborated with team members to maintain a clean and safe environment.
- Maintained confidentiality of patient information in all interactions.
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
Education
Polysomnography Introductory Course - Sleep Medicine
Param Institute of Education
Edison, NJ08-2014
High School Diploma -
Monsignor Donavan
Toms River, NJ06-1993
Skills
- PSG
- C-PAP/Bi-level
- End tidal CO2/Transcutaneous Monitoring
- Seizure montage
- Daytime studies such as MSLT, MWT, and Pap naps
- Patient care protocols
- Polysomnography equipment
- Operational efficiency
- Quality assurance
- Problem solving
- Performance evaluations
- Staff management
- Technology
- Process improvement strategies
- Work flow planning
- Performance monitoring
Languages
English
Professional
Certification
- CPR/BLS Certified Adults and Pediatrics
- New York State Licensed Sleep Technologist
- New Jersey State Licensed Sleep Technologist
- Board Registered Sleep Technologist
References
References available upon request.
Timeline
Operations Manager/Clinical Services Manager
Forward Health LLC/Hackensack Meridian Health
12.2014 - Current
Lead Registered Polysomnographic Technologist
Brunswick Pulmonary and Sleep Medicine
09.2014 - Current
Registered Polysomnographic Technologist
Advanced Sleep
01.2010 - 06.2015
Sleep Technologist
Richmond Memorial Hospital
06.2003 - 09.2010
Sleep Trainee
Richmond Memorial Hospital
09.2000 - 03.2003
Polysomnography Introductory Course - Sleep Medicine
Param Institute of Education
High School Diploma -
Monsignor Donavan