Monica Swanson
Ypsilanti,USA
Summary
Dynamic professional with extensive experience at U of M Hospital, excelling in sterilization techniques and regulatory compliance. Proven track record in quality control and inventory management, ensuring operational excellence. Adept at effective communication, fostering teamwork, and enhancing customer service standards to drive success in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Instrument Processor 1
U of M Hospital
Ann Arbor, Michigan
03.2023 - Current
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Ensured compliance with federal, state, and company policies throughout the processing cycle.
- Used daily system logs to document production information, discussing issues with management.
- Scanned barcodes and processed merchandise by moving to proper areas.
- Performed quality control checks on processed applications to minimize errors.
- Performed sterilization techniques on instruments following established protocols.
- Monitored sterilization cycles to ensure that they are within acceptable parameters.
- Implemented infection control protocols such as hand washing techniques or sterilization procedures.
- Utilized a variety of hand tools to assemble complex medical instruments prior to sterilization.
Unit Custodian
U of M Hospital
Ann Arbor, Michigan
03.2020 - 03.2023
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Adhering strictly to health and safety regulations while performing duties.
- Checked and stocked inventory throughout facility to meet expected demands.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Operator
Faurecia
Saline, Michigan
07.2012 - 12.2015
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Maintained production and quality documentation.
- Inspected finished products to verify conformity to quality standards.
- Produced quality products by palletizing, packaging and assembling finished items.
Operator
Kelly Services
Ann Arbor, MI
08.2011 - 10.2011
Production/sequencing
Kelly Services/JCIM
Ann Arbor, MI
08.2011 - 10.2011
Cleaning Construction Specialist
Ypsilanti, MI
05.2009 - 08.2011
Office of Shipping
Kelly Services
Ann Arbor, MI
11.2010 - 02.2011
Phone Scanner
Manpower
Ann Arbor, MI
11.2010 - 12.2010
Overnight Cook
Dunkin Donuts
Ypsilanti, MI
06.2008 - 10.2010
Shift Manager
McDonald's
Ypsilanti, MI
01.2009 - 05.2009
Store Manager
April Restaurants (KFC)
Ypsilanti, MI
08.2007 - 06.2008
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Delegated work to staff, setting priorities and goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
Sterile Processing -
Washtenaw Community College
MI04.2025
Transportation Dispatch -
University of Michigan Hospital
High School Diploma - Basic
Stone School Adult Ed.
MILaw and Human Services
Washtenaw Community College
MIUniversity of Phoenix
Skills
- Sterilization techniques
- Quality control
- Regulatory compliance
- Inventory management
- Customer service
- Effective communication
Honors Awards Professional Organizations
- Honor Roll student throughout senior year of high school
- English Award
- Writing Award
- No Outs Award
Certificates And Licenses
- Sterile Processing
- Family and Child Certificate, University of Phoenix
- Serve Safe Certificate, McDonald's, MI
- Food Safety and Sanitation Certificate, KFC, MI
- Swing Management Certificate, McDonald's, MI
Timeline
Instrument Processor 1
U of M Hospital
03.2023 - Current
Unit Custodian
U of M Hospital
03.2020 - 03.2023
Operator
Faurecia
07.2012 - 12.2015
Operator
Kelly Services
08.2011 - 10.2011
Production/sequencing
Kelly Services/JCIM
08.2011 - 10.2011
Office of Shipping
Kelly Services
11.2010 - 02.2011
Phone Scanner
Manpower
11.2010 - 12.2010
Cleaning Construction Specialist
05.2009 - 08.2011
Shift Manager
McDonald's
01.2009 - 05.2009
Overnight Cook
Dunkin Donuts
06.2008 - 10.2010
Store Manager
April Restaurants (KFC)
08.2007 - 06.2008
Sterile Processing -
Washtenaw Community College
Transportation Dispatch -
University of Michigan Hospital
High School Diploma - Basic
Stone School Adult Ed.
Law and Human Services
Washtenaw Community College
University of Phoenix
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