Nicole Monjardo
Massapequa,NY
Summary
I am a very ambitious individual who loves the beauty industry in which I was a part of for many years . Can take on any task given . Loving to make people feel good has always been my number one priority. I left the industry when I had children to be a stay at home mom ( would help out when needed ) . Looking for opportunity to get back in and do what I love !
Overview
14
14
years of professional experience
Work History
Make Me up
Self-employeed
New York , New York
03.2001 - 01.2015
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Developed a strong portfolio showcasing a variety of makeup styles.
- Developed customized facial treatments utilizing various methods like contouring or highlighting.
- Adapted quickly to last-minute changes in client requests or creative direction.
- Organized inventory of cosmetics and supplies according to expiration dates.
- Ensured sanitation and cleanliness of all makeup tools and workspaces.
- Maintained an extensive knowledge of current makeup trends and techniques.
- Conducted demonstrations at cosmetic counters to promote new products.
- Performed makeovers for fashion shows and special events.
- Provided personalized advice to customers regarding the selection of products appropriate for their needs.
- Provided makeup lessons to clients seeking to improve their personal makeup skills.
- Matched foundation and concealer perfectly to various skin tones and types.
- Conducted makeup trials to ensure client approval before special events.
- Educated customers on proper usage of skincare products for optimal results.
- Created special effects makeup for theatre, television, and movie productions.
- Advised clients on skincare routines to enhance makeup application and longevity.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Assisted customers in selecting appropriate products based on their individual needs and preferences.
- Participated in continuous education workshops to stay updated on makeup advancements.
- Collaborated with fashion designers to create cohesive looks for runway shows.
- Utilized airbrush makeup technique for long-lasting coverage that resists fading from sweat or tears.
- Enhanced natural beauty, focusing on highlighting individual features.
- Trained and mentored new makeup artists.
- Handled appointment booking, canceling and rescheduling.
- Managed makeup inventory, ordering products as needed while staying within budget.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Updated and maintained customer information records and beauty services provided.
- Built and maintained a professional makeup kit with high-quality products.
- Attended trade shows, conventions, workshops and seminars related to cosmetology field.
Executive Director ( This Was and Event Based )
Who’s Who events
New York , New York
01.2002 - 02.2013
- Would deal with High end Clientele Celebrities, Models , Designers ETC
- Make sure all events and venues were to top teir of expectations
- Would deal with all catering and chiefs on premises assigned to event plan
- Make sure all VIP and after party was set up and ready to go
- Hired security and serving staff
- Made sure wardrobe and makeup artist we all set up
- Maintained relationships with special guest to make sure they had whatever they needed and had on want list
- Was in constant contact with owner of company to update on my end
- Would also get pulled into other areas to help assist Musican Celebrities and Highend CEO's Models in tc and help their management make sure everything was perfect
SalonManager / Hairdresser/ Make up Artist
Village Salon And Spa
West Islip , New York
01.2008 - 01.2013
- Initiated marketing campaigns to drive more traffic into the salon.
- Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
- Consistently recognized by management for providing superior customer service.
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Ensured compliance with state regulations regarding cosmetology practices.
- Implemented cost-saving measures throughout the business to reduce overhead expenses.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Hiring
- Manager all departments
- Liaison between employees and owner ( Owner not on premises )
- Hosted Events
- Would over see education
Account Executive/Area Business Manager
Lancome / L’Oréal
Manhasset, New York
01.2003 - 01.2008
- Hiring process
- DBR ( Daily Business Reports )
- Yearly Business reports
- Host national events
- Host Regional events
- Education on products and sale goals
- Organize make up artist with task and product selections
- Inventory stats and ordering inventory
- Push and help BA's with sale goal
- Would attend National and Regional meeting and education on New Launches
- Help customers find what they were looking for and best match for there skin
- Would do facials if needed at locations
- Would also participate in Regional make up events as an artist
Education
Nys License Hair And Skin - Cosmetology
Paul Mitchell The School
Garden City, NY05-2002
High School Diploma -
Plainedge High School
Massapequa, NY06-1999
Skills
- Organization and time management
- Customer service
- Leadership
- Decision-making
- Team building
- Relationship building
- Very detail-oriented
- Very strong in sales
Timeline
SalonManager / Hairdresser/ Make up Artist
Village Salon And Spa
01.2008 - 01.2013
Account Executive/Area Business Manager
Lancome / L’Oréal
01.2003 - 01.2008
Executive Director ( This Was and Event Based )
Who’s Who events
01.2002 - 02.2013
Make Me up
Self-employeed
03.2001 - 01.2015
Nys License Hair And Skin - Cosmetology
Paul Mitchell The School
High School Diploma -
Plainedge High School