Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Monroe

Franklin,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Material Handler

Endress+Hauser
08.2023 - Current
  • Utilized forklift to move inventory items.
  • Maintained accurate inventory records of all received items.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Coordinated incoming shipments and placement of materials to meet scheduling requirements.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Organized warehouse inventory according to warehouse plan.
  • Used scanners to track parcel information, condition or receipt.
  • Verified accuracy of shipments against purchase orders and invoices.
  • Inspected materials for any damages or defects upon receipt.
  • Tracked shipment information using computerized systems such as SAP software applications.
  • Received and distributed incoming materials to designated areas.
  • Investigated discrepancies between inventory records and actual stock on hand.
  • Understood and followed oral and written directions.
  • Worked with cross-functional teams to achieve goals.

Production associate

Honda
08.2019 - 06.2023
  • Moved items between machines, conveyors and transport equipment to meet production needs
  • Kept operations neat and orderly to minimize obstacles
  • Worked at a fast and steady pace to meet production goals
  • Accomplished production goals by working with speed and accuracy
  • Diligently maintained safety and quality standards
  • Used hand and power tools to perform operational and routine tasks
  • Organized project components according to workflow.

Director of sales

Fairfield by Marriott
02.2019 - 07.2020
  • Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue
  • Motivated sales team by setting daily, weekly and monthly goals along with rewards
  • Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates
  • Oversaw recruiting, interviews and new employee hiring
  • Responded to and resolved guest issues or complaints
  • Managed team of front desk agents, supervising personnel in issue resolution
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Front desk associate

Holiday inn
10.2017 - 04.2019
  • Responded to inquiries and room requests made online, by phone and via email
  • Signed for packages, recorded deliveries and distributed to personnel
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Input customer data into reservation systems and updated to reflect room changes
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals
  • Answered and directed incoming calls using multi-line telephone system
  • Answered office phone and emails to schedule appointments, answer questions and document information
  • Directed clients and guests to correct departments, rooms and staff members
  • Worked with office manager to attain operational goals.

Education

Highschool Diploma -

Eastern Hancock Highschool
Charlottesville, IN
05.2017

Skills

  • Team management
  • Work ethic
  • Flexible
  • Multitasking
  • Basic Math
  • Friendly, positive attitude
  • Active listening
  • Team building
  • Critical thinking
  • Decision-making
  • Conflict resolution
  • Forklift Operation
  • Pallet Jack Operation
  • Material Handling
  • Stock Rotation

Certification

CTPAT, Endress+Hauser - 2023

Timeline

Material Handler

Endress+Hauser
08.2023 - Current

Production associate

Honda
08.2019 - 06.2023

Director of sales

Fairfield by Marriott
02.2019 - 07.2020

Front desk associate

Holiday inn
10.2017 - 04.2019

Highschool Diploma -

Eastern Hancock Highschool

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Nicole Monroe