Nicole Moody

Navigated diverse city routes, ensuring timely and safe pasenger transport. Maintained a stellar 4.9-star rating through

Exceptional customer service and professionalism.

Optimised route selection using real-time traffic data, reducing average journey times by 12%. Analysed passenger feedback to

continuously improve service quality,

Efficiently managed assigned offices daily by checking patient registration, ensuring accurate insurance &,demographics

Addressed registration discrepancies through insurance verification.

Utilized electronic health records to maintain current patient information.

Enhanced patient care by promptly addressing registration discrepancies.

Completed monthly registration reports

Verified if patient insurance referral required & received

Managed patient appointments schedule & Physical therapy schedule

Assisted customers and processed transactions, enhancing satisfaction.

Coordinated with vendors to ensure timely weekly orders.

Organized store layout , cleaned & restocked

Completed weekly schedule for employees, handled invoices & followed up with submitting payments

Coordinated patient care through scheduling apppoints, booking in office procdures & hospital based surgeries

Collaborated with medical staff, improving service quality and patient outcomes.

Managed Diabetic Shoe program, ensure all eligible patients were authorized & received footwear

Assisted with setting up patients in rooms & reviewing medical history

Cleaned & sanitized rooms & followed covid-19 protocols

Reviewed and processed medical claims, ensuring compliance with insurance standards.

Uploaded patient charges from assigned offices

Verified charges , edited or corrected errors to ensure charges were ready for billing

Passing through with first-time: acceptance rates.

Reviewed medical claims, ensuring accuracy and compliance.

Audited billing to correct

discrepancies,S enhancing compliance.

Managed ing coming surgery reports to coordinate with posting and sending out claims, follow up

Generated monthly reports for claims, improving follow-up.

+ Created a system to digitizing anesthesia records & EOB'S