Nicole Moody
Boston,Massachusetts
Summary
Implementation Project Manager with 4+ years of experience leading complex enterprise SaaS implementations and driving swift time-to-value for manufacturing clients. Expert in change management, risk assessment, and cross-functional collaboration. Proven track record of mentoring teams, managing 30+ concurrent projects, and delivering consultative guidance that ensures seamless software adoption and long-term client success.
Overview
5
5
years of professional experience
Work History
Implementation Project Manager II
Paperless Parts
Boston, MA
08.2025 - Current
- Lead 10-16 week enterprise and strategic software implementations, managing 30+ concurrent projects from sale to successful adoption
- Serve as project management resource and mentor, providing consultation and guidance to team members on best practices, risk mitigation, and stakeholder communication
- Own comprehensive risk and escalation management, developing mitigation strategies and resolution plans while maintaining stakeholder awareness through governance calls and change orders
- Function as product SME with deep understanding of customer requirements, advising on best practices and documenting agreed-upon workflows
- Drive proactive and strategic overcommunication, building consultative relationships with executive sponsors and key stakeholders
- Champion process improvements independently, identifying team enhancement opportunities and implementing solutions
- Demonstrate advanced empathetic listening and requirement gathering, serving as consultant through deep understanding of customer manufacturing operations
Implementation Project Manager
Paperless Parts
Boston, MA
01.2023 - 08.2025
- Led end-to-end implementations for packaged and custom solutions, completing projects within 10-14 weeks
- Onboarded 120+ customers across multi-facility projects, reducing onboarding time and accelerating value realization
- Collaborated cross-functionally with Sales, Engineers, Product Managers, and Customer Success teams to deliver tailored solutions
- Utilized P3L (Customized Python) to build and configure Growth accounts, resolving complex technical challenges
- Developed standardized project management tools and training programs using Train-the-Trainer methodology
- Provided product feedback to internal teams, driving improvements in software functionality and customer experience
Associate Implementation Project Manager
Paperless Parts
Boston, MA
08.2022 - 01.2023
- Managed post-sale customer relationships and platform launches for core customers
- Created customized onboarding plans aligned with specific customer outcomes
- Maintained accurate project records and clear communication across internal and external teams
Senior Project Manager
Skillcloud Consulting Group
Boston, MA
04.2022 - 07.2022
- Led HCM technology implementations, guiding clients through system evaluations and successful go-live processes
- Developed talent acquisition strategies and proprietary talent communities to streamline recruitment
- Trained and mentored employees in project management methodologies and client relationship management
Project Manager
Skillcloud Consulting Group
Boston, MA
03.2021 - 04.2022
- Developed comprehensive project plans including scope, timelines, budgets, and resource allocation
- Served as primary liaison between clients, vendors, and technical teams ensuring clear communication
- Identified and mitigated risks related to cloud migration, system integration, and IT infrastructure
Education
Bachelor of Arts - Business Management
Wheaton College
Norton, MA05-2020
Bachelor of Science - undefined
IES Abroad
Rome, ItalySkills
- Project Management: Enterprise implementations, risk mitigation, scope management, change orders
- Technical Skills: P3L (Customized Python), Salesforce, AWS, MetaBase, Rocketlane, Data Analysis
- Leadership & Mentorship: Team consultation, best practices development, process improvement
- Client Relations: Stakeholder communication, consultative selling, requirement gathering
- Process Optimization: Workflow mapping, change management, training program development
Timeline
Implementation Project Manager II
Paperless Parts
08.2025 - Current
Implementation Project Manager
Paperless Parts
01.2023 - 08.2025
Associate Implementation Project Manager
Paperless Parts
08.2022 - 01.2023
Senior Project Manager
Skillcloud Consulting Group
04.2022 - 07.2022
Project Manager
Skillcloud Consulting Group
03.2021 - 04.2022
Bachelor of Science - undefined
IES Abroad
Bachelor of Arts - Business Management
Wheaton College