Career Summary Learning and development professional with over 15 years of experience as an instructional and e-learning designer in various industries. Can use technical, interpersonal, and communication knowledge and experience to contribute to a team. Experience applying adult-learning theories to multiple delivery methods to various audiences and industries.
Hi, I’m
Nicole Moore
Learning and Development Professional
Oklahoma City,OK
Summary
Overview
25
years of professional experience
Work History
Peak Behavioral Health
Digital Learning Manger
02.2022 - Current
Job overview
- Revised online training program by creating learning program plans, implementing new LMS, designing new SCORM courses, and creating communication for stakeholders, managers, and users
- Developing all-new onboarding and new employee training programs for online and on-the-job instruction
- Using evaluation and research skills to determine learning and skill needs for creating and revising online courses
- Using planning, communication, writing, videography, editing, graphics, animation, and design skills.
OKCreate
Owner/Manager
02.2020 - 08.2021
Job overview
- Completed multiple projects for various learning including e-learning and other online instructional courses
- Took courses and developed skills in Adobe Connect
- Assisted instructors in developing, implementing, and marketing classes
- Designed and developed all graphics, logos, marketing, and communication for own business
- Created specific multi-media campaigns for various services, special events, and holidays
- Managed all social media including creating unique graphics, videos, animations, and other engagement activities to enhance traffic and viewer actions
- Administrative Office of the Courts
Training Specialist
03.2018 - 02.2020
Job overview
- Designed and implemented curriculum for new and existing software including desk manuals, instructor-led training, walk-throughs, and self-paced online learning
- Worked with complex data and software systems to create efficiencies, training, and improvements to business processes
- Worked on four different large projects at once
- Created and implemented training for case management system for data entry clerks
- Used interviewing and research to understand and enhance complex procedures
- Lead team in selecting and implementing LMS and online learning equipment.
Powercosts Inc
Learning and Instructional Designer
06.2015 - 03.2018
Job overview
- Evaluated learners through data collected on performance, training, and other information to improve training and development opportunities
- Completed needs and goal assessment to develop and implement brand new training and learning program for a seasoned company
- Distributed annual national user conference material and videos
- Organized annual company-wide training event, including thirty-six courses, 180 participants, and 15 instructors and locations
- Developed the learning team through hiring, coaching, and management skills.
LexisNexis
Lead Public Records Specialist
11.2009 - 02.2013
Job overview
- Lead team of 5 trainers, administrators, and testers
- Responsible for remote and field training for independent contractors and employees
- Created new processes to research and examine data anomalies and correct issues
- Began development for brand new online learning program
- Conducted a full reorganization and creation of learning materials and manuals
- Traveled extensively completing interpersonal instruction.
LexisNexis
Territory Coordinator
07.2008 - 11.2009
Job overview
- Managed and coordinated all efforts of independent contractors that collect civil documents through data entry
- Boosted production while reducing costs significantly for the first time in territory
- Collaborated launch of new product lines, including project planning, training, and implementing new database accuracy assurance
- Routinely evaluated data accuracy
- Improved performance through coaching.
United States Marine Corps
07.1999 - 07.2007
Job overview
Education
University of Central Oklahoma
B.A. from Communications
University Overview
GPA: 3.5
MooreNorman Technology Center
Adobe CreativeSuite Courses, Professional Instructor Academy Courses
University Overview
Skills
- Computer Skills
- Expert:
- Adobe- Captivate, Premiere Pro, Photoshop, Illustrator, InDesign
- AfterEffects, Connect; Microsoft Office- Excel, Word, Outlook
- PowerPoint, Publisher; WebEx; Skype for Business; Articulate- Storyline
- Rise, Engage
- Master: SharePoint, SQL, MS Project, Adobe- After Effects, Dreamweaver
Adaptive Learning
Learning Strategies
Training delivery
Employee Development
E-Learning Platforms
Technical training
Soft skills training
Blended Learning
Multimedia Content
Training facilitation
Teamwork and Collaboration
Excellent Communication
Multitasking Abilities
Active Listening
Effective Communication
Leadership Development
Employee Onboarding
Group Trainings
Coaching and Mentoring
Interpersonal Skills
Conflict Resolution
Employee Training
Diversity and Inclusion
Customized training
Employee Relations
Small Group Instruction
Interpersonal Communication
Public Speaking
Individual Trainings
Time management abilities
Written Communication
Remote Employee Training
Leadership training
New Hire Training
Curriculum Development
Project Management
Content Development
New Employee Training
Emotional Intelligence
Presentation Skills
Training Program Development
Talent management
Testing Procedures
Learning Outcomes Tracking
Course Development
Adult Learning Principles
Affiliations
Affiliations
Member: Salvation Army Advisory Counsel and Association for Talent Development
USMC Meritorious Mast, USMC Certificate of Appreciation, USMC Certificate of
Achievement, LexisNexis Employee of the Quarter 4, 2011Interests
Honors and Activities
, Volunteer: Salvation Army, Restore OKC, and Toys for Tots
Timeline
Digital Learning Manger
Peak Behavioral Health
02.2022 - Current
Owner/Manager
OKCreate
02.2020 - 08.2021
Training Specialist
03.2018 - 02.2020
Learning and Instructional Designer
Powercosts Inc
06.2015 - 03.2018
Lead Public Records Specialist
LexisNexis
11.2009 - 02.2013
Territory Coordinator
LexisNexis
07.2008 - 11.2009
United States Marine Corps
07.1999 - 07.2007
University of Central Oklahoma
B.A. from Communications
MooreNorman Technology Center
Adobe CreativeSuite Courses, Professional Instructor Academy Courses
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