Summary
Work History
Education
Skills
Languages
Timeline
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Nicole Morales

Plant City,FL

Summary

Dynamic and versatile professional with a background in fast-paced environments like McDonald's, where I honed my multitasking and food preparation skills. Adept in customer service, demonstrated through effective communication and problem-solving abilities. Fluent in Spanish with proficient computer skills, I excel in delivering high-quality service and achieving customer satisfaction.

Work History

Cook

McDonald's
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Customer Service

Tigo Guatemala
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Customer Service

Palma Produce

Cashier

Café Jireh
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachillerato En Ciencias Y Letras Con Orientación - Ciencias Biológicas

Centro De Estudios Diversificados
JUTIAPA, Guatemala
10.2017

Skills

Customer Services:

I am a very kind person, full of values, moral and Christian values, I like to share with people, I greet everyone on the street even if I don't know them, I like to be clear, I'm smart, I learn fast, I know how to use all technologies, I know how to use the computer and write fast

I speak fluent Spanish and basic English

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Cook

McDonald's

Customer Service

Tigo Guatemala

Customer Service

Palma Produce

Cashier

Café Jireh

Bachillerato En Ciencias Y Letras Con Orientación - Ciencias Biológicas

Centro De Estudios Diversificados

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Nicole Morales