Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Morales

Ephrata,PA

Summary

Results-driven Certified Coding Specialist with 8 years of inpatient coding experience and a proven track record of achieving a 98% coding accuracy rate. Expert in ICD-10 coding and medical terminology, complemented by exceptional attention to detail and a self-driven work ethic. Strong team player with excellent communication skills and a commitment to delivering high-quality work.

Overview

14
14
years of professional experience
1
1
Certification

Work History

HIM Coder III

WellSpan Health
08.2016 - 09.2024


  • Assigned appropriate ICD-10-CM/PCS codes to inpatient medical records
  • Reviewed clinical documentation to ensure accuracy and completeness
  • Collaborated with clinical documentation improvement specialists to enhance the quality of patient records, leading to more accurate reimbursement levels.
  • Achieved 98% accuracy rate in coding assignments
  • Consistently exceeded coding productivity and quality standards

Clinical Coder

Affilia Home Health
05.2012 - 05.2015
  • Led a team of three full time coders
  • Coded 25-30 home health admissions per day
  • Thoroughly examined each admission visit note to determine diagnoses most relative to the patient's care
  • Reviewed codes for accuracy, completeness, specificity, and appropriateness according to services rendered
  • Performed an OASIS review of each record
  • Championed process improvements within the clinical coding department, resulting in streamlined workflows and increased operational efficiency.

Customer Service Representative II

Susquehanna Bank
09.2010 - 05.2012
  • Performed standard teller transactions
  • Balanced daily cash deposits and bank vault inventory with a 100% accuracy rate
  • Maintained strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Diploma - Medical Billing & Coding

YTI Career Institute
Lancaster, PA
08-2010

Skills

  • Expertise in ICD-10 coding
  • CPT and HCPCS coding knowledge
  • Experience working with 3M encoder and CAC
  • Knowledgeable in medical terminology
  • Comprehensive understanding of human anatomy
  • Strong work ethic
  • Efficient time management
  • Attention to detail
  • Self-driven with minimal supervision

Certification

  • CCS - Certified Coding Specialist

Timeline

HIM Coder III

WellSpan Health
08.2016 - 09.2024

Clinical Coder

Affilia Home Health
05.2012 - 05.2015

Customer Service Representative II

Susquehanna Bank
09.2010 - 05.2012

Diploma - Medical Billing & Coding

YTI Career Institute

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