Nicole Morgan
Houston,TX
Summary
Full-Time Employment with my excellent skills and abilities to be organized, detail oriented and a dependable team oriented individual able to work in a multitask, fast paced environment. Can work independently organizing and resolving work related issues.
Overview
20
20
years of professional experience
Work History
Office Manager
Star Furniture
10.2014 - 09.2023
- Customer Service, Answer phones, Data Entry, Post Account Payments, Reconcile Accounts, performs a variety of duties involving the receipt, disbursement, verification, deposit and processing of cash items, Petty Cash disbursement, reconcile bank statements, Credit/Refund Account Balance, maintain records and files, processes mail, Process invoices for purchases and completed contracts, Maintain Inventory Records, Catering Assistant duties, Excel, Microsoft office, resolves prioritize assignments and projects to meet deadlines, train new employees.
Customer Service Associate
Apria Healthcare
10.2008 - 06.2011
- Responded to telephone, fax and EDI inquiries and orders from referral sources and homecare patients, provided information on equipment, supplies and services, assisted walk-in patients with the selection of equipment, supplies and services, Maintained appropriate documentation received with order and conduct follow-up as applicable, verified insurance eligibility and benefits of patients, Copayments/Cash posting Dispatch Logistics, Microsoft Word/Excel.
Front Office Coordinator
Express Employment Professionals
02.2007 - 05.2008
- Screen and qualify potential candidates for open positions, ensured new hire personnel files are complete and compliant, responsible for marketing calls and staff placement assistance, answer multi-line phone's, Marked potential associates in for daily work, Data Entry, File, Microsoft Word/Excel, Microsoft office.
Customer Service Representative
Northwest Center
01.2004 - 01.2007
- Inbound and outbound calls, Respond to donor emails, Data Entry, Schedule donation pickup's, Microsoft Word/Excel, Cold calls, File/Fax documentation.
Education
B.S. Business Administration - Business Administration
Ashworth College
Norcross, GA05.2025
Certificate Medical Coding and Billing -
Vision Training Systems
Houston, TX01.2016
Certificate of Completion Phlebotomy -
Avalon Medical Career Academy
Houston, TX01.2011
A.A. Business Management -
Ashworth College
Norcross, GA01.2009
General Education Diploma -
Yakima Valley Community College
Yakima, WA01.2002
Skills
- Customer Service
- Organizational Skills
- Office Administration
- Account Reconciliation
- MS Office
- Data Entry
- Excellent multi-tasking ability
- Customer Relations
Timeline
Office Manager
Star Furniture
10.2014 - 09.2023
Customer Service Associate
Apria Healthcare
10.2008 - 06.2011
Front Office Coordinator
Express Employment Professionals
02.2007 - 05.2008
Customer Service Representative
Northwest Center
01.2004 - 01.2007
B.S. Business Administration - Business Administration
Ashworth College
Certificate Medical Coding and Billing -
Vision Training Systems
Certificate of Completion Phlebotomy -
Avalon Medical Career Academy
A.A. Business Management -
Ashworth College
General Education Diploma -
Yakima Valley Community College
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