Open To Work
Nicole Moyes
Summerville,SC
Summary
Experienced Operations Leader and Crisis Coordinator with a strong background in real-time incident command, cross-functional risk management, and process optimization. Adept at managing critical incidents, leading root-cause analyses, overseeing large hardware deployments, and coordinating complex initiatives across internal teams and external partners
Overview
12
12
years of professional experience
Work History
Police Sergeant, Patrol
Charleston Police Department
Charleston, SC
03.2026 - Current
- Direct real-time response for critical operational incidents and citywide emergencies, serving as primary Incident Commander to manage scene containment and resource deployment.
- Lead and mentor operational teams, managing daily shift briefings, performance evaluations, and ongoing operational readiness.
- Manage cross-departmental communications during major events to align internal teams, municipal leadership, and external emergency services.
- Author detailed executive briefs and post-incident compliance reports for department leadership, ensuring strict adherence to state and organizational standards.
Professional Development & Training Coordinator
Charleston Police Department
Charleston, SC
01.2023 - 03.2026
- Program & Personnel Logistics: Managed a 12-week onboarding academy across 9 separate cycles, overseeing 121 recruits, 1,000+ instructional hours, and a team of 75 adjunct instructors across 60 subjects.
- Agency-Wide Instruction: Developed state-approved training curricula and managed a team of adjunct instructors to deliver required annual training for approximately 400 personnel.
- System Redesign & Governance: Completely overhauled the department’s Field Training Program. Built a centralized tracking management system, created new evaluation processes, and developed a certification course for all trainees and training officers.
- Large-Scale Multi-Agency Incident Exercise: Coordinated major active-threat training exercises with 120+ participants from CPD, local fire departments, and Medical University of South Carolina hospital staff to test and refine joint emergency response protocols.
- Enterprise Hardware & Asset Deployment: Executed the department-wide transition to a new intermediate weapon platform. Personally managed inventory, cataloging, and distribution for 450 units and 12,000 components while overseeing hands-on and scenario-based training.
Homicide Detective
Charleston Police Department
Charleston, SC
01.2020 - 01.2023
- Complex Root-Cause Investigations: Led investigations into high-severity incidents, analyzed physical and digital evidence, conducted complex interviews, and identified operational gaps, resulting in resolution of multiple open cases.
- Civil Incident Media Analysis: Directed the digital review following a major civil disruption event. Analyzed hundreds of hours of video footage to identify key suspects, leading to 96 state/local charges and 6 federal prosecutions.
- Stakeholder Engagement: Served as primary point of contact for local business owners, federal agencies, and court officials, provided critical updates, and fostered community partnerships during high-stakes situations.
- Team Mentorship: Mentored junior detectives on investigative strategies and evidence management, enhancing team capability in search warrant drafting and courtroom testimony.
Patrol Officer
Charleston Police Department
Charleston, SC
08.2017 - 01.2020
- Executed frontline crisis intervention, emergency response, and community problem-solving across municipal sectors, enhancing community safety and trust.
- Earned recognition from supervisors and community members for effective communication, comprehensive reporting, and de-escalation skills during complex, high-stress calls, contributing to positive outcomes.
Fitness Director
O2 Fitness Clubs
Goose Creek, SC
03.2014 - 08.2017
- Recruited, trained, and managed team of personal trainers and staff; conducted performance reviews and onboarding while coaching for enhanced client service.
- Oversaw daily facility operations, scheduling, and service delivery for high-end commercial fitness club, maintaining operational standards and enforcing facility safety protocols.
- Acted as the escalation point for client inquiries and operational issues, addressing concerns through effective problem-solving and service recovery.
- Managed program budgets and allocated staffing resources to align with peak operational demand, contributing to growth in personal training revenue.
Education
Master of Science - Criminal Justice
California Coast University
Santa Ana, CA10-2024
Bachelor of Science - Criminal Justice
Murray State University
Murray, KY05-2010
Skills
- Critical Incident Response
- Real-Time Risk Containment
- Root-Cause Analysis & Post-Incident Reviews
- Policy Adherence
- Emergency Operations & Business Continuity Protocols
- Enterprise Asset & Hardware Rollout
- Process Optimization and Centralized Tracking Systems
- Regulatory Compliance & Quality Assurance
- Emergency Response Planning
- Resource Allocation
- Incident Reporting
- Cross-Functional Team Leadership
- Interagency Collaboration
- Training Program Management
- High-stakes De-escalation & Client Relations
Accomplishments
- Charleston Police Department Police Officer of the Year 2020
- Charleston Police Department Team of the Year (Professional Dev & Training) 2025
- FBI Recognition for Investigative Excellence 2022
- SC Criminal Justice Academy JP Strom Award 2017
Timeline
Police Sergeant, Patrol
Charleston Police Department
03.2026 - Current
Professional Development & Training Coordinator
Charleston Police Department
01.2023 - 03.2026
Homicide Detective
Charleston Police Department
01.2020 - 01.2023
Patrol Officer
Charleston Police Department
08.2017 - 01.2020
Fitness Director
O2 Fitness Clubs
03.2014 - 08.2017
Master of Science - Criminal Justice
California Coast University
Bachelor of Science - Criminal Justice
Murray State University