Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Muriel

Summary

Experienced Team Leader at Panera Bread with strong leadership skill and exceptional customer service skills. Recognized for effectively training new team members, resolving customer concerns and consistently enhancing customer service. Committed to maintaining high standards of food safety and sanitation with a clean, efficient work environment.

Overview

3
3
years of professional experience

Work History

Team Lead

Panera Bread
09.2024 - Current

• Promoted to Team Lead for strong work ethic, leadership potential, and consistent performance in a fast paced environment

• Performed store opening and closing procedures as a cashier

• Trained new team members, providing guidance in company procedures, food safety standards, and customer service excellence
• Prepared sandwiches, salads, and soups with safety protocols, maintaining a clean and sanitized workstation
• Delivered excellent customer service by resolving issues promptly, answering customer inquiries and ensuring customer satisfaction

• Demonstrated strong multitasking skills, balancing kitchen prep, register duties, and shift responsibilities during peak hours

Volunteer

Bethesda West Hospital
01.2023 - 05.2023
  • Assisted hospital staff in daily tasks, resulting in patient satisfaction.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Quickly responded to call lights and requests for assistance.

Education

Studying Psychology

Indian River State College
Ft. Pierce, FL
05-2028

Skills

  • Customer Service
  • Leadership
  • Team Collaboration
  • Food and Safety Sanitation
  • Problem Solving
  • Bilingual
  • Attention to detail

Timeline

Team Lead

Panera Bread
09.2024 - Current

Volunteer

Bethesda West Hospital
01.2023 - 05.2023

Studying Psychology

Indian River State College
Nicole Muriel