Experienced Team Leader at Panera Bread with strong leadership skill and exceptional customer service skills. Recognized for effectively training new team members, resolving customer concerns and consistently enhancing customer service. Committed to maintaining high standards of food safety and sanitation with a clean, efficient work environment.
• Promoted to Team Lead for strong work ethic, leadership potential, and consistent performance in a fast paced environment
• Performed store opening and closing procedures as a cashier
• Trained new team members, providing guidance in company procedures, food safety standards, and customer service excellence
• Prepared sandwiches, salads, and soups with safety protocols, maintaining a clean and sanitized workstation
• Delivered excellent customer service by resolving issues promptly, answering customer inquiries and ensuring customer satisfaction
• Demonstrated strong multitasking skills, balancing kitchen prep, register duties, and shift responsibilities during peak hours