Nicole Murray
Missoula,US
Summary
CNA with 8+ years of hands-on experience in long-term care and assisted living settings, including lead responsibilities coordinating 60 staff. Demonstrates strong patient-care skills-vital sign monitoring, mobility assistance, feeding, and infection-control-combined with team leadership, training, and process improvements that reduced errors and improved resident independence. Seeks to apply clinical skills and operational experience to enhance care quality and staff performance in a patient-centered healthcare setting.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
CNA - Certified Nursing Assistant
CPI Corp
Missoula, US
10.2023 - Current
- Provided daily personal care and mobility assistance to residents while maintaining documentation accuracy and timely care delivery.
- Monitored vital signs and reported clinical changes to nurses, resulting in measurable improvements in shift-to-shift care continuity.
- Assisted with feeding and toileting routines to support patient dignity and comfort, achieving higher resident satisfaction.
- Maintained infection control and safety protocols, reducing incidence of safety events through consistent checks and communication.
Lead CNA/Scheduler
Auberge
Missoula, MT
01.2018 - 07.2023
- Led daily nursing aide team delivering direct resident care and coordinating shift tasks for consistent coverage.
- Reduced medication and care errors through standardized checklists and twice-daily huddles with nursing staff.
- Trained new CNAs on hygiene, mobility assistance, and documentation resulting in faster competency attainment.
- Implemented targeted care plans for residents with mobility limits, producing measurable improvement in independence.
- Streamlined incident reporting and shift handoffs to improve response times and staff accountability.
- Completed scheduling for 60 staff members.
Sales Associate
Guns and surplus
Hamilton, Montana
03.2016 - 12.2018
- Assisted customers in selecting gear and accessories.
- Maintained product displays to ensure a clean, organized shopping environment.
- Processed sales transactions using point-of-sale systems efficiently.
- Inbound and outgoing calls dealing with confidential information.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
Education
GED -
Bitterroot Literacy
Hamilton, MTSkills
- Cashiering
- Cleaning
- Warehouse
- Cash Handling
- Food Preparation
- Food Service
- Cooking
- Microsoft Word
- Kitchen
- Food Safety
- Serving
- Food Production
- Meal Preparation
- Busser
- Laundry
- Retail Sales
- Vital Signs
- Sales
- Heavy Lifting
- Conflict Management
- Leadership
- Driving
- Cash Register
- Customer Service
- Typing
- Caregiving
- Communication
- Basic Math
- Retail Math
- Restaurant Experience
- Care Plans
- Senior Care
- Patient Care
- Computer Skills
- Home Health
- Patient Monitoring
- Patient Observation
- Time Management
- Microsoft Powerpoint
- Microsoft Excel
- Outbound Sales
- Organizational Skills
- Google Docs
- Front Desk
- Marketing
- Confidentially
Certification
Certified Nursing Assistant, 10/01/18, 10/01/25, CPI Corp
Languages
English, Native
Timeline
CNA - Certified Nursing Assistant
CPI Corp
10.2023 - Current
Lead CNA/Scheduler
Auberge
01.2018 - 07.2023
Sales Associate
Guns and surplus
03.2016 - 12.2018
GED -
Bitterroot Literacy