Nicole Nahabedian
Santa Monica,CA
Summary
Results-focused stylist and communications specialist dedicated to maximizing satisfaction with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Creatively engages in all projects and tasks, understanding the need for effective communication across all mediums. Multitasks and manages time well to consistently meet performance targets. Dedicated to the identity and personality of brands and prioritizes professional relationships with clients for optimal client rapport. Skilled in working under pressure and adapting to new situations and challenges.
Overview
12
12
years of professional experience
Work History
VIP Server
La Mesa
09.2020 - 07.2022
- Consistently exceeded sales goals while maintaining business standards and quality of service.
- Utilized upselling techniques to drive revenue.
- Set positive tone for entire experience as first point of contact for incoming guests with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Answered customers questions, recommended items, and recorded order information.
Client Relations and VIP Director
Hurry Up Slowly
12.2021 - 05.2022
- Managed administrative logistics of event planning and event registration process such as tracking attendee information.
- Coordinated with sales and marketing teams to manage, publicize and promote events.
- Evaluated plans, processes and event planning services to identify opportunities for improvement.
- Maintained positive customer rapport with engaging and warm professional relationships.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed and operated front-of-house team during event duration.
Branding and Marketing Director
The Future Elite Academy
01.2020 - 07.2021
- Continually maintained and improved company's reputation and positive image in the market.
- Created content and promotional materials to drive engagement and conversions.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics to increase brand visibility and sales performance.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Built strong relationships with industry professionals and influencers.
- Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed brands merchandise design and sales in both pre-and post-production stages.
Stylist Sales Associate
BCBG
11.2018 - 07.2019
- Connected and engaged with customers to understand styling needs and utilized suggestive selling techniques to drive sales.
- Embraced fashion and understood market trends to articulate in client interactions.
- Advised client base of new products and seasonal fashions to increase store sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stylist Sales Associate
Bebe
08.2010 - 04.2016
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Served as brand storyteller to create experiences that drove sales and achieved store goals.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Met or exceeded individual financial and credit goals while contributing to store's bottom line.
- Merchandised new products in visually appealing and organized displays for optimal product promotion.
Education
Bachelor of Arts - Advertising
Rhode Island College
Providence05.2015
Skills
- Goal-Driven
- Product Knowledge
- Adaptable and Flexible
- Building Positive Rapport
- Branding
- Strong Communication and Interpersonal Skills
- Trend Monitoring
- Teamwork and Collaboration
- Attention to Detail
- Creative Thinking
- Reliable and Responsible
- Multitasking and Organization
Additional Information
Minor in Graphic Design
Proficient in Photoshop and Microsoft Office
Intermediate Spanish
Intermediate Armenian
Timeline
Client Relations and VIP Director
Hurry Up Slowly
12.2021 - 05.2022
VIP Server
La Mesa
09.2020 - 07.2022
Branding and Marketing Director
The Future Elite Academy
01.2020 - 07.2021
Stylist Sales Associate
BCBG
11.2018 - 07.2019
Stylist Sales Associate
Bebe
08.2010 - 04.2016
Bachelor of Arts - Advertising
Rhode Island College
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