Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NICOLE L. NASH

Takoma Park,MD

Summary

Dynamic Human Resources Generalist with 24 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

25
25
years of professional experience

Work History

Human Resources Generalist

Beacon Hill Staffing/ SEED Public Charter School DC
07.2025 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision-making.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.

Human Resources Manager (HRM)

United Way of Massachusetts Bay, Inc.
01.2020 - 07.2024
  • Provide comprehensive HR services for nonprofit organization with 100+ employees, including recruitment and employment, employee and labor relations, performance management, compensation and benefits administration, professional development and training, and special projects. Influence HR strategy and shape processes involving recruiting and hiring, performance management, employee development, and rewards and recognition; coordinate candidate searches, draft and place advertisements, and schedule and conduct interviews. Monitor and analyze recruiting, diversity, retention and other HR metrics. Lead and mentor team of 5; enable culture of trust, collaboration, and cohesion around shared vision.
  • Instilled culture of operational excellence and accountability by analyzing current business processes and delivering new methods to improve HR functions.
  • Advised senior leaders on business and productivity issues critical to company success, including change management, organizational design, succession planning, onboarding, training, and employee branding.
  • Facilitated onboarding and orientations and conducted formal and informal learning opportunities, improving program effectiveness and efficiency.
  • Created and implemented HR best practices and processes to embody people-centric culture and transparency and drive HR effectiveness. Ensured EEO compliance; advised on FMLA, PMFL, and ADA policies.
  • Ignited conversations around workplace equity, serving on DEI council and employee engagement committee.
  • Formed and implemented wellness program for employees to support mental and emotional health, work-life balance, and financial health.
  • Unearthed opportunities to implement robust learning strategies; drove digital innovation to empower and equip employees; designed and implemented 2 performance modules.
  • Challenged conventional approaches and processes to reflect talent strategies and developed new insights to support talent assessment leadership development and training, ensuring equity in learning.
  • Capitalized on full range of talent to enhance team performance; implemented rewards and recognition to improve efficiency and engagement; enforced policy and compliance to labor laws.
  • Conducted compensation assessments and on-going benchmark surveys, applying expertise of compensation concepts, principles, and practices, including pay and leave administration and compensation flexibilities.

HR Generalist & Human Resources Coordinator

United Way of Massachusetts Bay, Inc.
10.2000 - 12.2019
  • Led and coordinated recruiting, hiring, and training programs, including job postings, talent sourcing, screening, and interview processes. Implemented overarching vision of HR strategies, rooted in research and best practices. Exercised blend of leadership, intellectual curiosity, and empathy to encourage professional growth, enhance productivity, and promote inspirational work culture. Developed and drove employee engagement and team-building initiatives; interfaced with all organizational levels to articulate goals, achieve consensus, and drive synergy. Oversaw full transition to digital processes and implementation of ATS.
  • Collaborated to grow HR functions, formulating HR and business strategies that drive inclusion and organizational initiatives, improving processes and spurring growth.
  • Contributed to talent management framework to bolster DEI, foster change, and empower leadership.
  • Analyzed business priorities and data to identify and develop talent management strategies. Leveraged data to create talent identification plan, highlighting employee potential, embedding DEI, and eliminating bias.
  • Fused vision and ingenuity to catalyze change by designing and executing talent development programs; anticipated future organizational talent needs, identified stakeholders and partners, and established priorities.
  • Re-established process flow for recruitment procedures and policies; initiated organizational change that fostered agility and provided talent development opportunities.
  • Established, executed, and implemented innovative programs with broad, sustainable impact, spurring real world change in workforce diversity, equity, and inclusion. Recognized as key influencer of positive change.
  • Designed and executed training development programs and initiatives to educate on new systems, including databases and web-like technologies, driving notable increase in productivity.
  • Leveraged emerging technologies to design and deliver training programs on new ATS and HRIS systems.
  • Devised hiring and recruitment policies for100+-employee company.

Education

Bachelor of Science (BS) - Management

Bentley University
Waltham, MA
03.1995

Skills

  • HR Administration
  • Talent Acquisition & Management
  • Benefits administration
  • Performance Management
  • US Employment Laws & Regulations
  • Employee relations
  • Health & Wellness Programs
  • Employee Engagement
  • DE&I Strategies & Programs
  • Professional Development & Training
  • Process Management & Improvement
  • Problem-Solving & Conflict Resolution
  • Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • ApplicantPro
  • ClearCompany
  • Paylocity HRIS
  • Paycom HRMS
  • Concur
  • Employee onboarding
  • HR policies implementation
  • Exit interviews
  • Employee file management
  • Termination procedures
  • Background checks
  • Off-boarding

Accomplishments

  • Advanced to leadership role through recognized natural leadership skills, ingenuity, and momentum as talent manager who overcomes sourcing issues to recruit, interview, hire, onboard, and train employees.
  • Serve as thought leader and subject matter expert on 5 internal committees to contribute perspective, insight, and knowledge, driving employee engagement, belonging, and leadership confidence; engage with leadership to discuss 401(k), emergency preparedness, DEI, employee engagement, and return-to-work initiatives.
  • Developed and led programs to raise awareness on important matters encircling wellness and DEI.
  • Anchored new training and development programs that set tone of commitment and prioritized career development and staff appreciation, all while furthering effectiveness of service delivery and client relations.
  • Identified and addressed organization and development needs and created high-impact talent management strategies and solutions that supported leadership, team empowerment, and organizational change.
  • Garnered trust and performance as influential mentor through unwavering dedication and countless hours of team guidance. Established best practices to embody people-centric culture and transparency.
  • Mediated conflict resolution and overcame challenges, reaching consensus among employees; emphasized importance of diversity and inclusion.
  • Channeled critical skills in relationship building, negotiation, and engagement to communicate and ensure alignment with business strategy.
  • Harnessed resilience and flexibility to navigate global pandemic by launching COVID-19 initiatives and policies to transition to and from remote workforce model, strengthening internal communications.

Timeline

Human Resources Generalist

Beacon Hill Staffing/ SEED Public Charter School DC
07.2025 - Current

Human Resources Manager (HRM)

United Way of Massachusetts Bay, Inc.
01.2020 - 07.2024

HR Generalist & Human Resources Coordinator

United Way of Massachusetts Bay, Inc.
10.2000 - 12.2019

Bachelor of Science (BS) - Management

Bentley University

Similar Profiles

CREATE PROFILE
NICOLE L. NASH