Nicole Navarro
West Haven,CT
Summary
Organized and dependable candidate successful at managing multiple priorities and high-volume workloads with positive attitude. Skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Managing Bartender
Windmill Tavern
09.2019 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Executive Assistant
LightBox (formerly Environmental Data Resources)
08.2003 - 06.2023
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Processed travel expenses and reimbursements for executive team.
- Managed executive calendars, scheduling meetings and appointments to optimize time.
- Organized and coordinated monthly meetings.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for executives and senior staff.
Education
Bachelor of Arts - Business Management
Southern Connecticut State University
New Haven, CT 01.2003 - 06.2007
Skills
Travel coordination
Schedule & calendar planning
Administrative support
Resourceful
Advanced MS Office Suite
Promotions planning
Suggestive Selling
Upselling strategies
Timeline
Managing Bartender
Windmill Tavern
09.2019 - Current
Executive Assistant
LightBox (formerly Environmental Data Resources)
08.2003 - 06.2023
Bachelor of Arts - Business Management
Southern Connecticut State University
01.2003 - 06.2007