Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Neumeyer

Summary

Dependable Intern with background in providing peer support and guidance to individuals navigating mental health challenges. Successfully facilitated group sessions and one-on-one support, fostering safe and supportive environment. Demonstrated active listening and empathy, ensuring individuals feel heard and supported.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Peer Recovery Support Specialist

Wellness In The Woods
09.2022 - 01.2024
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Assisted in marketing and promotional activities, increasing event awareness and attendance.

Warmline Operator

Wellness In The Woods
09.2022 - 01.2024
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Reduced wait times for callers through efficient call management and timely response to incoming contacts.
  • Improved caller experience by providing empathetic listening and support during crisis situations.
  • Managed high-stress calls effectively, utilizing active listening and problem-solving skills.
  • Prevented potential crises from escalating further by promptly identifying warning signs from callers'' descriptions and implementing appropriate intervention strategies.
  • Provided appropriate referrals to community-based resources for callers seeking additional support or services.

Visitation monitor

Family Pathways
12.2018 - 02.2019
  • Supervise and type out families visitation with there children
  • Reporting to the county social worker turning in reports for the court
  • Clean up visit room after each visit
  • Keep the conversation age appropriate and follow instructions given by the court or social worker

Personal Care Attendant

Heartland PCA
03.2015 - 08.2017
  • Helping clients with light house work, daily assists, medication and errands.
  • Also had medication documentation as well as P.R.N medications
  • Worked with the elderly and children under 8

Education

Associate of Arts - Chemical Dependency Counselor Certificate

Fond Du Lac Tribal And Community College
01-2025

Skills

  • Behavioral health interventions
  • Mental health awareness
  • Professional boundaries
  • Relapse prevention
  • Motivational interviewing
  • Trauma-informed care
  • Certified in CPR/AED

Certification

Certified Peer Recovery Support Specialist May 2022

Certified Forensic Peer Recovery Support Specialist April 2024

Timeline

Certified Peer Recovery Support Specialist

Wellness In The Woods
09.2022 - 01.2024

Warmline Operator

Wellness In The Woods
09.2022 - 01.2024

Visitation monitor

Family Pathways
12.2018 - 02.2019

Personal Care Attendant

Heartland PCA
03.2015 - 08.2017

Associate of Arts - Chemical Dependency Counselor Certificate

Fond Du Lac Tribal And Community College

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