NICOLE NGO
Great Neck,NY
Summary
To obtain a position of which I can apply and expand all my skills to develop my work experience and are open to any available administrative positions
Overview
11
11
years of professional experience
Work History
Assistant Manager in Scheduling Department
MAIN STREET RADIOLOGY
02.2013 - 03.2019
- Fulfill managerial duties for all office locations upon absence of Office Manager in Scheduling Department
- Supervised and trained over thirty schedulers to work independently and provide excellent customer service
- Utilize the Synapse System to schedule patients for procedures done at Main Street Radiology ensuring that all entries are correct and provide necessary instructions to patients and/or Physicians
- Answer high call volumes and complicated phone calls in courteous and professional manner to assist Radiologists, staffs and patients in locating any and all information needed in accurate and timely manner
- Provide accurate and responsive verbal and written communication on individual basis
- Promote effective working relations effectively facilitate of Main Street Radiology's team to facilitate to meet its goals and objectives.
Brand Assistant
FRESH F21C HONG KONG LIMITED
05.2012 - 01.2013
- Assisted Brand Executive in reports such as daily sales, stock on hand, weekly replenishment
- Assisted Brand Manager in managing all costs or payments related to the product and performed any arrangements requested by brand manager as well as the team
- Performed petty cash claims and provided free goods for staff members
- Performed office maintenance such as file keeping, tracking inventory supplies and stock of mini storage
- Communicated with Sales Administrator regarding orders, transfers and non/stocked goods in warehouse
- Assisted in Promotional events for products
- Provided customer care to clients and staff members
Ocean Import Coordinator
SAVINO DEL BENE CHINA LIMITED
05.2011 - 05.2012
- Served as an ocean import operator for the CEO of the company
- Process and respond to high volume of import shipments and customer inquires
- Monitoring the computer operating system and understanding freight forwarding terms
- Record and monitor bills for port offices
- Perform file maintenance and record keeping
- Perform variety of administrative tasks such as processing import shipments, filing and organizing import and export records
Cashier and Retail Sales Associate
ABERCROMBIE & FITCH
10.2009 - 09.2010
- Served as a cashier and retail sales associate for an upscale authentic American clothing store
- Handle customer service inquires and concerns via knowledge of product locations and functionality
- Provide highest quality of service to customers at all times
- Navigate store inventory system with store management team
- Assist with front end merchandising and register lanes
- Operate receiving payments of cash, credit charges from customers.
Office Assistant and Medical Assistant
ELAINE CHOY LEE, MD
04.2008 - 10.2009
- Served as an office assistant and medical assistant for a pediatrician physician
- Answers multiple phone lines in a friendly and professional manner while logging calls/messages
- Performs a variety of administrative tasks such as preparing, filing and organizing patient charts according to appointment times, processing patient payments and calling patients to confirm appointments
- Assist physician in processing patient medical record, coordinate with testing labs, intake patient's medical history
Education
B.B.A Degree - Fashion Merchandising
LIM COLLEGE
New York, NY12.2010
High School Diploma -
FRANCIS LEWIS HIGH SCHOOL
Bayside, NY12.2008
Skills
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Lytec Medical
- Synapse
- MedInformatix
- Customer Service
- Scheduling and Coordinating
- Staff Training and Development
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant Manager in Scheduling Department
MAIN STREET RADIOLOGY
02.2013 - 03.2019
Brand Assistant
FRESH F21C HONG KONG LIMITED
05.2012 - 01.2013
Ocean Import Coordinator
SAVINO DEL BENE CHINA LIMITED
05.2011 - 05.2012
Cashier and Retail Sales Associate
ABERCROMBIE & FITCH
10.2009 - 09.2010
Office Assistant and Medical Assistant
ELAINE CHOY LEE, MD
04.2008 - 10.2009
B.B.A Degree - Fashion Merchandising
LIM COLLEGE
High School Diploma -
FRANCIS LEWIS HIGH SCHOOL
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