Nicole Nguyen
Phoenix,AZ
Summary
I am an eager individual who takes pride in a job well done, I always have the flexibility of serving as a team member or leader. I am seeking work opportunities that add valuable experiences to expand my education in the Laboratory/Medical Industry. I always try my best to let my helpful and charismatic personality shine through to maintain a positive environment for everyone.
Overview
6
6
years of professional experience
Work History
Specimen Processor Specialist II - Pathology
Labcorp
Phoenix, AZ
07.2025 - Current
- Information Discrepancy: Contacting clients to procure missing patient/specimen information. Sending and documenting specimen discrepancy, consent, and consult forms.
- Specimen Ordering & Storage: Receiving, shipping and ordering slides for pathologist, outside consults, and other pathology affiliated departments. Assisting clients with test orders and routing their specimen to be accession under the correct department.
- Data Management: Accurately enter patient and test information into the Laboratory Information System (LIS). Correcting information on reports and transmitting results through EMR or fax. On rare occasions, transcribing outside addendums and consults on completed pathology reports.
- Quality Control: Verify requisition details against specimens, identify and resolve specimen issues, and perform quality checks. Ensuring all clinical history and provider’s notations are addressed on the case. Contacting clients on behalf of pathologist for specifics and questions on their cases. Conducting five-year reviews for Cytology patients and monthly post reviews for pathology cases.
- Specimen Handling: Unpack, sort, and accession incoming specimens to the correct staging areas. Adding transport mediums and disposing of specimens. Labeling, centrifuge, aliquot (split), freeze, or prepare samples for specific testing.
- Logistics: Pack and ship specimens to external reference labs, ensuring proper documentation.
- Maintenance & Safety: Clean work areas, maintain equipment, and strictly follow lab policies (including HIPAA) and safety protocols.
- Supervisor: Gwen Purifoy
- Contact: (602) 774-6234
Specimen Accessioner - Clinical
Labcorp
Phoenix, AZ
10.2024 - 07.2025
- Receiving and Unpacking Specimens: Specimen Accessioners unpack and verify the arrival of specimens, ensuring they are intact and properly identified.
- Logging and Accessioning: Accurately log specimens into the laboratory information system, assigning unique identifiers for tracking and labeling each specimen.
- Data Entry: They maintain accurate records of specimen information, often through data entry into the LIS.
- Maintaining Organization: They contribute to a clean and organized accessioning area, ensuring the safe and efficient handling of specimens.
- Supervisor: Henry Tah
- Contact: (623) 980-1070
Shift Manager
McDonald's
Flagstaff, AZ
01.2023 - 10.2024
- Inventory management: Ensuring the restaurant has enough supplies by analyzing demand and ordering new supplies when needed.
- Customer service: Providing customers with a great experience by addressing their questions and providing quality service.
- Leadership: Fulling leadership responsibilities and mentoring to new employees by helping them learn how to properly accomplish their assigned duties. Communicating with fellow shift managers to ensure goals set by the company are met for the day.
- Data Entry/ Basic Accounting: All drawers must match tendered cash analysis, and all information pulled from the registers must be stored in a Cash Pull database. Managers must be able to read and understand labor/income percentages to determine how many employees can work without negatively impacting business profits.
- Supervisor: José Mungia
- Contact: +1 (928) 286-7444
Team Member
Chick-Fil-A
Spring, TX
07.2020 - 04.2021
- Responsibilities are focused most on customer service and cleanliness
- All employees must complete their assigned duties in a fast paced environment
- General Manager: Alicia Aguilar
- Contact: (512) 718-4606
Education
Bachelor of Science - BioChemistry
Arizona State University
Tempe, AZHigh School Diploma -
Grand Oaks High School
Spring, TX05.2022
Skills
- Fluent Languages: English and Spanish
- Intermediate Languages: Vietnamese
- Data Entry, Microsoft Excel, Connect Pathology Support/Accessioning and LIMS Database
- Basic laboratory practice regarding microscopes, slide handling, titrations, and centrifuge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Vietnamese
Limited Working
Timeline
Specimen Processor Specialist II - Pathology
Labcorp
07.2025 - Current
Specimen Accessioner - Clinical
Labcorp
10.2024 - 07.2025
Shift Manager
McDonald's
01.2023 - 10.2024
Team Member
Chick-Fil-A
07.2020 - 04.2021
Bachelor of Science - BioChemistry
Arizona State University
High School Diploma -
Grand Oaks High School