Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Noeske

Freeport,IL

Summary

Accomplished insurance professional with a proven track record at Farmers Insurance Company, adept in coverage review and complex claim negotiations. Excelled in customer relations, effectively communicating with insureds, claimants, and attorneys. Demonstrated expertise in reducing litigation exposure by swiftly resolving high-value claims, including fatalities, up to $250k. Skilled in verbal and written communication, ensuring expedited claim resolutions.

Overview

26
26
years of professional experience

Work History

Tier 3 Claim Owner 2

Farmers Insurance Company

Investigate insurance claims to determine the extent of the insurers liability.

Interviews claimants and witnesses to gather information

Reviewed police reports to determine liability.

Channels vehicles to necessary.

Review's and evaluates medical records and bills to reach an injury settlement.

Communicates and negotiates with insureds, claimants, attorneys for a resolution of the claim.

Ensures that claims are handled in accordance with company procedures and legal requirements.

Sr Bodily Injury Adjuster

Metlife
02.2002 - 04.2021
  • Proactively addressed potential issues during the claims process by engaging in open communication with all parties involved, leading to expedited resolutions and reduced litigation exposure.
  • Worked with litigation to close Bodily Injury files prior to service.
  • Attended mediations within surrounding areas/Chicago & rural with our litigation team.
  • Was sent to attend 1-week trial in Cook Cty. Reported progress each day to managers. Discussed with our defense attorney negotiation plan.
  • Worked many large exposure claims up to $250k.
  • Worked many fatalities as well as pedestrians and bicyclist claims start to end.
  • Evaluate, negotiate and conclude claims within timely manner.

Auto and Home Field Adjuster

Metlife Auto & Home
05.1999 - 02.2002
  • Inspected auto and homes within Dane County.


Auto Adjuster

St Paul Insurance
05.1997 - 05.1999
  • Enhanced customer satisfaction by providing prompt, courteous, and knowledgeable service throughout the claim process.
  • Handled auto liability claims while determining fault.

Underwriter Assistant

St Paul Insurance
09.1995 - 05.1997


* Worked alongside Underwriters while gaining knowledge of coverage issues and assisted in the Underwriting processes.


Education

Bachelor of Science - Finance/Insurance

Aquin Catholic
Freeport, IL
05.1997

Skills

  • Customer Relations with insureds, claimants and attorneys
  • Verbal and written communication
  • Coverage review, determining liability/investigation, evaluating, negotiating
  • Handling complex claims with management in roundtables in attempts to settle bodily injury claims prior to any litigation

Accomplishments

  • 2013 - attended full week trial Cook County/Chicago.
  • 2013 Champion of Associate Committee.
  • 2014 Member of Leadership Committee
  • 2015/2016 Champion of the Reward & Recognition Committee
  • 2017 Member of the HERO Committee.
  • Attended numerous mediations with litigation team during time with Metlife.
  • I was point person to handle UIM/ California claims for Metlife.


Timeline

Sr Bodily Injury Adjuster

Metlife
02.2002 - 04.2021

Auto and Home Field Adjuster

Metlife Auto & Home
05.1999 - 02.2002

Auto Adjuster

St Paul Insurance
05.1997 - 05.1999

Underwriter Assistant

St Paul Insurance
09.1995 - 05.1997

Tier 3 Claim Owner 2

Farmers Insurance Company

Bachelor of Science - Finance/Insurance

Aquin Catholic
Nicole Noeske