Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nicole Nugent

New York,NY

Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Forward-thinking Operations Specialist bringing 6 years of expertise in Operations for ECommerce sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Excel and Google Anayltics.

Overview

10
10
years of professional experience

Work History

Operations Specialist

Well Woven
01.2018 - Current
  • Engineered supply chain processes for continuous improvement resulting in 15% increase in sales
  • Pioneer cost-saving initiatives by expanding the LTL carrier network
  • Manage the day-to-day freight movement for B2B and B2C
  • Develop strong relationships with carriers and customers to facilitate growth in revenue and profitability for LTL shipments
  • Responsible for reconciling inventory between ERP and WMS
  • Collaborate with the planning team to allocate stock transfer between Well Woven’s warehouses
  • Oversee order management for B2B and B2C via drop ship program – EDI, API and manual orders
  • Responsible for the order lifecycle of E-Commerce orders via Shopify
  • Source warehouse packaging material via Uline
  • Drove improvements in operational efficiencies through data-driven analysis market trends and optimization efforts
  • Leveraged advanced Systems and Tools to streamline supply chain operations and enhance reporting capabilities
  • Collaborate with multiple departments daily – sales, finance, customer service, procurement, planning, logistics, warehouse – and external partners to resolve issues.

Associate II

Uniqlo
06.2015 - 01.2018
  • Analyzed P&L budgets identifying opportunities and drive improvement initiatives
  • Responsible for monitoring the P&L, executing RFP’s, and quality assurance
  • Developed marketing strategy and implemented staffing and training initiatives to elevate programs for regional store
  • Facilitate operations for rapidly evolving business environment delivering improvements to customer service and office procedures.

Marketing Research Analyst

Opt Central
01.2015 - 04.2017
  • Collaborate with influencers to promote brand awareness on Instagram and google Analytics
  • Conduct research on industry trends, competitors and target audience
  • Compiling and analyze data to provide insights for marketing strategies
  • Assisting in the creation of materials such as blog posts, social media content, and promotional material
  • Monitoring social media channels for engagement and trends
  • Utilizing analytics tools like google to track and report on the performance of marketing efforts
  • Partnered with leadership to develop growth strategy for third-party logistics company
  • Oversee industry trends and customer feedback to facilitate project management technical systems.

Intern Assistant Financial Advisor

AXA Advisors
06.2014 - 11.2015
  • Comply with all policies and procedures of the firm
  • Entry of client information into planning software (primarily eMoney)
  • Manage follow-up tasks for client meetings
  • Partner with Managers to determine the best Policies and investments for clients
  • Participate in firm projects that encompassed firm operations, business development, financial planning, and investment management
  • Attend and take notes during client meetings Owned P&L, business development and financial management, advertising/marketing, client acquisition/retention, and payroll responsibility
  • Allocated budget for KPIs, identifying opportunities for improvement in Marketing and sales.

Education

BA -

Berkeley College
New York, NY
01.2017

Skills

  • SPS Commerce
  • Shopify
  • Microsoft Office Suite: Word, Excel & PowerPoint
  • Asana
  • Notion
  • Google Docs
  • Microsoft Dynamics ~ Navision
  • True Commerce
  • Shipstation
  • Google Analytics
  • Revenue Growth & Projection
  • Performance Management
  • Project Management
  • Inventory Control
  • Vendor Management
  • Cross-Functional Communication
  • Planning and Coordination
  • Strategic Planning
  • Training and Development
  • Adaptability
  • Decision Making
  • Performance Metrics
  • Operational Efficiency
  • Customer Service
  • Problem Solving
  • Time Management
  • Team Leadership
  • Logistics Coordination
  • Supply Chain Management

Websites

Timeline

Operations Specialist

Well Woven
01.2018 - Current

Associate II

Uniqlo
06.2015 - 01.2018

Marketing Research Analyst

Opt Central
01.2015 - 04.2017

Intern Assistant Financial Advisor

AXA Advisors
06.2014 - 11.2015

BA -

Berkeley College

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