Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Nunez

Fort Wayne,IN

Summary

Proactive and caring worker with 12 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Tutor

Grade Potential Tutoring
03.2024 - Current
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.

Factory Worker

Amazon
06.2022 - 01.2023
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.

Direct Support Professional

Easterseals
05.2022 - 07.2022
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Customer Service Representative

Northeast Indiana Veterinary Emergency & Specialty Hospital
06.2021 - 02.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Server

Bob Evans Restaurant
05.2019 - 11.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cashier

Meijer
07.2018 - 05.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Private First Class

United States Army
07.2013 - 09.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

No Degree - Nursing

Indiana Wesleyan University

No Degree - Veterinary Technology

Bel-Rea Institute of Animal Technology

High School Diploma -

Greenfield Central High School
Greenfield
2013

Skills

  • Student Evaluation
  • Skills Development
  • Lesson Planning
  • Homework Assistance
  • Patience and Empathy
  • Adaptability
  • Reliability
  • Time management abilities
  • Active Listening
  • Decision-Making
  • Effective Communication
  • Medical Terminology
  • ADLs

Timeline

Tutor

Grade Potential Tutoring
03.2024 - Current

Factory Worker

Amazon
06.2022 - 01.2023

Direct Support Professional

Easterseals
05.2022 - 07.2022

Customer Service Representative

Northeast Indiana Veterinary Emergency & Specialty Hospital
06.2021 - 02.2022

Server

Bob Evans Restaurant
05.2019 - 11.2020

Cashier

Meijer
07.2018 - 05.2019

Private First Class

United States Army
07.2013 - 09.2013

No Degree - Nursing

Indiana Wesleyan University

No Degree - Veterinary Technology

Bel-Rea Institute of Animal Technology

High School Diploma -

Greenfield Central High School

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Nicole Nunez