Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Software
Certification
Affiliations
Timeline
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Nicole O'Brien

Newport News,VA

Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Peninsula Rescue Mission
04.2022 - Current
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Trained staff in proper sanitation and food safety as well as cooking and handling.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Culinary Specialist

Navy
07.2016 - 07.2021
  • Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
  • Reduced food waste through efficient inventory management and proper rotation of ingredients.
  • Designed weekly menus, balancing nutrition, taste, and presentation for an optimal dining experience.
  • Collaborated with other culinary specialists to create innovative dishes that exceeded customer expectations.

Server

Corona Mexican Restaurant
03.2015 - 03.2016
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Arts - Business Management

Culinary Institute of Virginia
Norfolk, VA
02.2023

Associate of Arts - Culinary Arts

Culinary Institute of Virginia
Norfolk, VA
10.2022

Culinary

A School, Culinary School For The Military.
Fort Lee, VA
10.2016

High School Diploma -

Arkansas Arts Academy High School
Rogers, AR
05.2016

Skills

  • Workflow Planning
  • Product Rotation
  • Quality Assurance
  • Recruitment
  • Budgeting
  • Accounting
  • Hospitality
  • Training

Accomplishments

    In high school I graduated with a 4.0 GPA.

    I was an EP sailor for my first year in the Navy,

    Competed for Sailor of the Quarter at Portsmouth Medical Center.

    Promoted to E4 on my first advancement exam.

    Graduated culinary school with a 3.9 GPA and received a certificate for perfect attendance.




Languages

Spanish
Native or Bilingual

Software

Excel

Microsoft Word

Numbers

Certification

When in A school for the Navy, I was promoted to a leadership role and received a letter of recognition by a Warrant Office

Won second and third place for cake and cupcake competition while in the Navy.

Affiliations

  • When I am not cooking or baking I love to garden and learn about where our food comes from!

Timeline

Kitchen Manager

Peninsula Rescue Mission
04.2022 - Current

Culinary Specialist

Navy
07.2016 - 07.2021

Server

Corona Mexican Restaurant
03.2015 - 03.2016

Bachelor of Arts - Business Management

Culinary Institute of Virginia

Associate of Arts - Culinary Arts

Culinary Institute of Virginia

Culinary

A School, Culinary School For The Military.

High School Diploma -

Arkansas Arts Academy High School

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Nicole O'Brien