Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Nicole Odom

Mobile

Summary

Dynamic Sales Manager with a proven track record, driving a 20% annual revenue increase., 11-time President's Club Award winner. Expert in strategic planning and customer relationship management, I empower high-performing teams to exceed sales targets while fostering strong client connections. Passionate about delivering exceptional results and enhancing market presence through innovative sales strategies.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Manager

REHAB MEDICAL
Miami
08.2023 - 09.2025
  • Recruited, hired, and trained staff on procedures, processes, and medical knowledge.
  • Coached employees on cold calling and basic job skills to enhance performance.
  • Collaborated with operations to achieve monthly, quarterly, and yearly profitability goals.
  • Conducted ATP evaluations and educated teams on patient assessments with therapists.
  • Developed strategic sales plans to enhance market penetration and client engagement.
  • Led training sessions for sales team on product knowledge and effective selling techniques.
  • Collaborated with marketing to create promotional materials tailored for target audiences.
  • Managed relationships with key clients to ensure high levels of satisfaction and retention.
  • Conducted regular sales meetings to review progress and set future objectives for the team.

SALES REP/ATP

Rehab medical
05.2012 - 08.2023
  • Increased sales revenue by at least 20% annually for 10 consecutive years.
  • Achieved President’s Club recognition for 10 successive years.
  • Set company record for chair deliveries in a month, totaling 62, maintained for over 3 years.
  • Expanded territory to average 20 referrals weekly.
  • Managed long-term relationships with accounts for over 11 years.
  • Provided consistent care and equipment to thousands of patients through Rehab Medical.
  • Ensured proper care delivery and equipment availability for rehabilitative needs.

Territory Manager

Lincare Healthcare
Mobile
02.2011 - 04.2012
  • Managed territory sales and distribution strategies for national consumer goods company.
  • Developed relationships with key clients to enhance customer loyalty and retention.
  • Conducted regular market visits to ensure compliance with company standards.
  • Worked closely with existing accounts to grow market share.
  • Developed and implemented strategies to increase sales in assigned territory.
  • Developed solid connections with customers to promote products.
  • Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
  • Met or exceeded established targets for revenue growth month over month.

Territory Business Manager

US Foodservice
Mobile
10.2005 - 01.2011
  • Developed territory sales strategies to enhance market presence and customer engagement.
  • Collaborated with cross-functional teams to align product launches with regional goals.
  • Managed client relationships to understand needs and drive satisfaction initiatives.
  • Coordinated promotional events to increase brand awareness in local markets.
  • Developed and implemented sales strategies for assigned territory to reach maximum profitability.
  • Resolved customer complaints in a timely manner while striving for customer satisfaction.
  • Implemented effective territory plans and leveraged available resources to effectively meet and exceed sales targets.

Education

Sales Mangagement Traniing

LEAD Management Training
Indianapolis, IN
01-2025

ATP - RESNA CERTFIED

09.2014

American School
Indianapolis, IN
12.1996

Skills

  • Cold calling and techniques
  • Customer relationship management
  • Team building and oversight
  • Employee training and development
  • Sales strategies and forecasting
  • Strategic planning and execution
  • Effective communication skills
  • Product knowledge and expertise
  • Analytical problem-solving
  • Territory organization and routing
  • Referral management and scheduling
  • Interpersonal skills and rapport building
  • Client relationship management
  • Sales territory growth strategies
  • Continuous improvement initiatives
  • Vendor relationship management
  • Sales presentations and delivery
  • Key account management strategies
  • Revenue optimization techniques
  • New business development approaches
  • Sales processes and coaching methodologies
  • Business development planning
  • Market research, analysis, and forecasting
  • National account management strategies
  • Positive attitude and energy in sales
  • Empowering high-performing teams
  • Verbal and written communication proficiency

Accomplishments

President's club winner 10 consecutive years, Rehab Medical, had the most revenue individually last 3 years consecutively

Linacre- Top sales in the region for 2011

President's club winner in 2009, US FOODSERVICE

Certification

  • Assistive Technology professional
  • LEAD sales management certified

References

References available upon request.

Timeline

Sales Manager

REHAB MEDICAL
08.2023 - 09.2025

SALES REP/ATP

Rehab medical
05.2012 - 08.2023

Territory Manager

Lincare Healthcare
02.2011 - 04.2012

Territory Business Manager

US Foodservice
10.2005 - 01.2011

Sales Mangagement Traniing

LEAD Management Training

ATP - RESNA CERTFIED

American School

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