Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Offill

Bedford,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience

Work History

Residential Realtor

Hewitt Group
10.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
  • Arranged for inspections and surveys of sold properties.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Coordinated appointments to show tenants and buyers prospective homes.

Team Leader Manager

Walmart
07.2012 - 10.2021
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Aligned team goals and objectives with organizational strategy, aiding business growth.
  • Established team priorities, maintained schedules
  • Led employee through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Trained new staff on job duties, company policies, safety procedures, proper and safe use of tools and equipment.
  • Monitored completeness, accuracy and compliance of inventory
  • Entered and priced inventory to assist with efficient restocking.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smooth
  • Marked-down clearance items and relocated merchandise to proper store areas.

General Merchandise Manager

Meijer
11.1995 - 01.2005
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Hired and trained staff
  • Maintained strong customer relations and effective customer service standards.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Prepared weekly employee work schedules to meet operational needs and made adjustments to meet unexpected demands.

Education

Real Estate

Champions School of Real Estate
Fort Worth, TX
11.2021

High School Diploma -

Airport Community High School
Carleton, MI
06.1999

Skills

  • Client Counseling
  • Contract Management
  • Document Preparation
  • Residential Appraisals
  • Real Estate Practices
  • Negotiate Sales
  • Inventory Tracking and Management
  • Merchandising Operations
  • Personnel Scheduling
  • Staff Assignments
  • Leadership Development
  • Customer Service
  • Hiring and Onboarding

Timeline

Residential Realtor

Hewitt Group
10.2021 - Current

Team Leader Manager

Walmart
07.2012 - 10.2021

General Merchandise Manager

Meijer
11.1995 - 01.2005

Real Estate

Champions School of Real Estate

High School Diploma -

Airport Community High School

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Nicole Offill