Helped with grading assignments and tests, providing constructive feedback to students based on results.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Used classroom observations to create written assessments of student performance.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
Performed general administrative tasks such as filing, record-keeping and taking phone messages.
Carried out therapeutic regimens for behavior modifications and personal development.
Offered student support through special accommodations, extra assistance, and assessments.
Citizen Benefits Specialist
Catawba Indian Nation
06.2022 - 08.2023
Handle confidential documents and submit time-sensitive correspondence
Educate Catawba Citizens as needed to ensure they have a thorough
Maintain internal and external records and documents;
Organize, collect, and submit all benefit forms for over 3,000 Tribal Citizens
Operate administration and coordination of Tribal Citizen Benefits program and
Improve document output times by 15%
Process transmittals
Maintain all calendars for department
Responsible for sensitive and confidential information, documents, and files
Process all accounts receivable for entire corporation
Process all accounts payable for entire corporation
Accept and record all in person payment transactions
Implement brand new filing systems for all departments
Handle all digital and physical marketing for corporation
Responsible for training new staff
Process all time-sensitive documents in timely manner
Ensure confidentiality sensitive and confidential information, documents, and files, Catawba Indian Nation understanding of Tribal Benefits other service programs
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Accounting Clerk/Administrative Assistant
ISWA Development Corporation
10.2018 - 06.2022
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Input high volume of monthly invoices with consistent accuracy.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Managed accounts payable and receivables and payroll.
Completed financial reports, providing insight into performance, operations and cash flow.
Tracked expenses to comply with budgets.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Developed strategies to streamline and improve office procedures.
Education
Associate of Science - Criminal Justice
York Technical College
Rock Hill, SC
08.2020
High School Diploma -
Rock Hill High School
Rock Hill, SC
06.2013
Skills
Stress Management
Critical Thinking
Statistical Data
Crisis Situations
Legal Standards
Clients Rights
Victim Advocacy
Domestic Violence Response
Victim Intake Services
Case Management
Certification
SC Notary Public
Certificate in Law Enforcement
Volunteer Work
Volunteer Victim Advocate with the York County Sheriff's Office