Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic
Nicole Oliver

Nicole Oliver

Rock Hill,SC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teaching Assistant

Rock Hill School District
08.2023 - Current
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Used classroom observations to create written assessments of student performance.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
  • Performed general administrative tasks such as filing, record-keeping and taking phone messages.
  • Carried out therapeutic regimens for behavior modifications and personal development.
  • Offered student support through special accommodations, extra assistance, and assessments.

Citizen Benefits Specialist

Catawba Indian Nation
06.2022 - 08.2023
  • Handle confidential documents and submit time-sensitive correspondence
  • Educate Catawba Citizens as needed to ensure they have a thorough
  • Maintain internal and external records and documents;
  • Organize, collect, and submit all benefit forms for over 3,000 Tribal Citizens
  • Operate administration and coordination of Tribal Citizen Benefits program and
  • Improve document output times by 15%
  • Process transmittals
  • Maintain all calendars for department
  • Responsible for sensitive and confidential information, documents, and files
  • Process all accounts receivable for entire corporation
  • Process all accounts payable for entire corporation
  • Accept and record all in person payment transactions
  • Implement brand new filing systems for all departments
  • Handle all digital and physical marketing for corporation
  • Responsible for training new staff
  • Process all time-sensitive documents in timely manner
  • Ensure confidentiality sensitive and confidential information, documents, and files, Catawba Indian Nation understanding of Tribal Benefits other service programs
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.

Accounting Clerk/Administrative Assistant

ISWA Development Corporation
10.2018 - 06.2022
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Input high volume of monthly invoices with consistent accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Managed accounts payable and receivables and payroll.
  • Completed financial reports, providing insight into performance, operations and cash flow.
  • Tracked expenses to comply with budgets.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed strategies to streamline and improve office procedures.

Education

Associate of Science - Criminal Justice

York Technical College
Rock Hill, SC
08.2020

High School Diploma -

Rock Hill High School
Rock Hill, SC
06.2013

Skills

  • Stress Management
  • Critical Thinking
  • Statistical Data
  • Crisis Situations
  • Legal Standards
  • Clients Rights
  • Victim Advocacy
  • Domestic Violence Response
  • Victim Intake Services
  • Case Management

Certification

  • SC Notary Public
  • Certificate in Law Enforcement

Volunteer Work

Volunteer Victim Advocate with the York County Sheriff's Office 

Timeline

Teaching Assistant

Rock Hill School District
08.2023 - Current

Citizen Benefits Specialist

Catawba Indian Nation
06.2022 - 08.2023

Accounting Clerk/Administrative Assistant

ISWA Development Corporation
10.2018 - 06.2022

Associate of Science - Criminal Justice

York Technical College

High School Diploma -

Rock Hill High School
Nicole Oliver