Nicole O'Neal
Crestview
Summary
Dedicated Housekeeper with proven expertise in maintaining Super 8 Hotel's high cleanliness standards, excelling in deep cleaning and safety compliance. Adept at training staff and enhancing guest satisfaction through meticulous attention to detail and effective teamwork. Demonstrates exceptional organizational and communication skills, ensuring efficient operations and a welcoming environment for guests.
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to use skills in a new role that values reliability and attention to detail.
Overview
2
2
years of professional experience
Work History
Housekeeper
Super 8 Hotel
08.2019 - 05.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Trainer for newly hired housekeepers
- Sought out to deep clean
- Assistant for laundry room/head housekeeper
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down furniture, fixtures, and window sills, keeping area clean.
- Upheld high standards of sanitation, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
High School Diploma -
Crestview High School
Crestview, FLSkills
- Teamwork
- Customer focused
- Multitasking, prioritization and organization
- Time management skills
- Excellent oral and written communication
- Staff training
- Laundry management; sorting and washing
- Vacuuming, cleaning bathrooms, dusting, ect
- Health and safety compliance
- Safe cleaning with chemicals
- Deep cleaning expertise
- Professional and courteous
- Physically strong and hardworking
- Focused and detail-oriented
Timeline
Housekeeper
Super 8 Hotel
08.2019 - 05.2021
High School Diploma -
Crestview High School
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