Nicole Orach
Honolulu,HI
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Additionally, a motivated professional offering a B.A. in Psychology and Korean language. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
13
13
years of professional experience
Work History
Program Coordinator
University Of Hawaii At Manoa
Honolulu, HI
11.2024 - Current
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Participated in the development of new programs or modifications to existing programs.
- Maintained up-to-date records related to program activities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Analyzed data collected from applications regarding the effectiveness of the program.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
- Assisted in facilitating cross-departmental collaboration to meet program objectives and deadlines.
- Prepared reports on progress towards program goals for management review.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Assisted in the creation and revision of program policies and procedures to ensure compliance.
Claims Administrative Associate
Pacific Guardian Life
Honolulu, HI
06.2023 - 09.2023
- Answered customer inquiries via email or telephone in a timely manner while providing excellent customer service.
- Executed administrative tasks assigned by higher management in a precise manner following established protocols.
- Organized, maintained, and updated electronic filing systems to ensure accuracy of documents.
- Provided clerical support such as answering phones, responding to emails, filing documents, copying and scanning materials.
- Compiled data from multiple sources into a spreadsheet or database format for analysis purposes.
- Maintained confidentiality regarding all business matters related to the organization's operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Prepared expense reports utilizing company software applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Healthcare Specialist (68W)
United States Army
Wahiawa , Hawaii
10.2012 - 08.2020
- Provided emotional support to patients during difficult times.
- Assisted physicians with minor surgical procedures.
- Observed infection control policies to prevent the spread of communicable diseases.
- Ensured that all medical supplies were properly stocked and inventoried.
- Counseled patients on lifestyle modifications necessary for their recovery.
- Trained new recruits in basic healthcare techniques and procedures.
- Provided emergency care to wounded soldiers in the field, including triage, first aid, and evacuation.
- Adhered to all safety standards when handling hazardous materials or waste products.
- Monitored patient progress, reported changes in condition to supervising personnel, and adjusted treatments accordingly.
- Collected specimens for laboratory analysis according to standard operating procedures.
- Administered injections and intravenous fluids as prescribed by a physician.
- Maintained patient records, including vital signs, test results, medications, and treatment plans.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Interviewed patients to obtain medical history and details on current issues.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Explained medical terminology in non-complex terms o patients.
- Conducted medical assessments and treatments on patients in accordance with established protocols.
- Coordinated with other healthcare professionals regarding patient care plans.
- Administered first aid treatment or life support in prehospital settings.
- Positioned patients in preparation for treatment and transport.
- Cleaned and sanitized ambulance and supplies between calls.
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Managed multiple calendars and contacts using computer software.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Supervised training exercises to ensure compliance with safety regulations and proper operational procedures.
- Ensured that all personnel were properly equipped for operations in accordance with applicable regulations.
- Maintained a high level of physical fitness through regular exercise regimens.
- Trained and managed new recruits in tactical and combat warfare.
Education
Clinical Cancer Research Professional
University of Hawaii, Outreach College
Honolulu, HIBachelor of Arts - Korean Language
University of Hawaii At Manoa
Honolulu, HIBachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HISkills
- Verbal Communication
- Meeting Planning
- Maintaining Records
- Records Retention
- Clerical Support
- Data Analysis
- Report Preparation
- Strategic Planning
- File Organization
- Confidentiality
- Presentation Preparation
- Calendar Management
Personal Interests
- Regular exercise/weightlifting
- Reading informational books (psychology, self-help, etc.)
- Listening to informational podcasts (Ancient diseases, Andrew Huberman, Fitness podcasts)
- Practicing mindfulness in daily life
Timeline
Program Coordinator
University Of Hawaii At Manoa
11.2024 - Current
Claims Administrative Associate
Pacific Guardian Life
06.2023 - 09.2023
Healthcare Specialist (68W)
United States Army
10.2012 - 08.2020
Clinical Cancer Research Professional
University of Hawaii, Outreach College
Bachelor of Arts - Korean Language
University of Hawaii At Manoa
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Similar Profiles
MAXIMILIANO FUENTES-AYALAMAXIMILIANO FUENTES-AYALA
SEA-PHAGES Program Participant at University of Hawaii at ManoaSEA-PHAGES Program Participant at University of Hawaii at Manoa
Reed HillReed Hill
Student at University of Hawaii at ManoaStudent at University of Hawaii at Manoa
Ben EllisBen Ellis
Customer Service Manager at University of Hawaii at Manoa Ticket & ID OfficeCustomer Service Manager at University of Hawaii at Manoa Ticket & ID Office
Daniel FioreDaniel Fiore
Senior Intelligence Analyst at CDC-PSenior Intelligence Analyst at CDC-P
Reace HinazumiReace Hinazumi
Supervisor/Bartender at Doraku Sushi & IzakayaSupervisor/Bartender at Doraku Sushi & Izakaya