Dedicated services professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Nicole Ortega
Lodi,NJ
Summary
Overview
20
years of professional experience
1
Certification
Work History
TWi USA
Staff Accountant, Returns
03.2023 - Current
Job overview
- Streamlined financial reporting processes by implementing automated systems and software.
- Increased accuracy of financial statements through diligent attention to detail and thorough review of contracts.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Reduced processing time by consistently meeting or exceeding monthly targets.
- Processed approximately 180 returns weekly.
Haborage
Scheduling Coordinator
10.2019 - 03.2022
Job overview
- Verified insurance coverage and obtained pre-authorizations.
- Confirmed patient appointments day before scheduled.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Self Employed
Caregiver/Personal Trainer
09.2011 - 03.2019
Job overview
- Coordinated daily activities of patient to support them in their care program.
- Monitored, tracked and conveyed important patient information to primary care physician.
- Provided safe mobility support to help patient move around.
- Assisted client with daily living needs, including bathing and personal grooming
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Improved patient muscle strength by 25% through progressive resisted exercise and re-education of balance reactions, walking and daily living skills.
Video Monitoring Services Of America
Traffic Coordinator Manager
07.2004 - 08.2011
Job overview
- Generated and submitted invoices based upon financial schedules.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Established and maintained positive work environment.
- Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Eastern International CollegeJersey City, NJ
Some College (No Degree)
University Overview
Memorial High SchoolWest New York, NJ
High School Diploma
2002
University Overview
Skills
- Focus and Follow-Through
- Data collection and analysis
- Maintains confidentiality
- Meticulous attention to detail
- Data entry
- Financial Reporting
- Statement Reconciliation
- Microsoft Excel proficiency
Certification
ACE personal trainer
CPR/AED
Therapeutic Foster Parent
Timeline
Staff Accountant, Returns
TWi USA
03.2023 - Current
Scheduling Coordinator
Haborage
10.2019 - 03.2022
Caregiver/Personal Trainer
Self Employed
09.2011 - 03.2019
Traffic Coordinator Manager
Video Monitoring Services Of America
07.2004 - 08.2011
Eastern International College
Some College (No Degree)
Memorial High School
High School Diploma
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