Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Oughterson

Scottsdale,AZ

Summary

I am very friendly and enjoy working with the public. I like helping others. I am organized and proficient. I think my skills would be attributable for your company

Overview

13
13
years of professional experience

Work History

Office Manager

JRM Environmental
03.2002 - 12.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

GED -

Xavier College Preparatory
11.1993

GED -

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
11.1993

Skills

Customer Service

Office Management

Organizational Skills

Office Administration

A/R,A/P

reconciliation of accounts

payroll

payroll taxes

Quartly taxas

Excellent multi-tasking ability

Billing

Bookkeeping

Payroll Processing

Payroll and budgeting

Account Reconciliation

Credit and collections

Mail handling

Scheduling

Scheduling Coordination

Staff Management

Expense Reporting

Financial Accounting

Scheduling and Coordinating

Computer Skills

MS Office

Decision-Making

Timeline

Office Manager

JRM Environmental
03.2002 - 12.2014

GED -

Xavier College Preparatory

GED -

Maricopa Community Colleges, Scottsdale Community College

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Nicole Oughterson