Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

NICOLE OVALLES

Cranston,Rhode Island

Summary

Compassionate and results-driven Licensed Practical Nurse with over 5 years of diverse experience in chronic care management, telehealth, remote patient monitoring, and skilled nursing. Committed to delivering patient-centered care while fostering trust, education, and collaboration with patients and families. Recognized for exceptional assessment skills, adaptability, and leadership in both traditional and technology-enabled care settings. Proficient in leveraging EMR systems, critical thinking, and care coordination to enhance health outcomes, demonstrating steadfast dedication to advancing accessible and high-quality virtual healthcare services.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Remote Patient Monitoring Nurse

HealthSnap
04.2025 - Current
  • Monitor patient vitals remotely, ensuring HIPAA compliance and patient confidentiality.
  • Provide telehealth counseling and patient education per protocols, Assess patient histories, symptoms, and care needs.

Licensed Practical Nurse | Travel, Agency

ESHYFT
10.2020 - Current
  • Provided skilled care for medically complex patients
  • Educated patients and families. Implemented care plans per physician's orders.
  • Performed routine evaluations of each patient's status, needs, and preferences.

Clinical Nurse Reviewer | Appeals

Acentra Health, Medicare
09.2022 - 03.2025


  • Determined and authorized services for patients in accordance with medicare guidelines and regulations.
  • Reviewed and documented relevant information into data system applications.


Charge Nurse | Skilled Nursing

Golden Crest Nursing Centre
10.2020 - 09.2023
  • Supervised and coordinated nursing staff to ensure high-quality patient care.
  • Monitored patient status, medications, and treatment outcomes. Provided education to staff, patients, and families

Education

Certified Nursing Assistant -

Charter school AEP
Cranston, RI

High school diploma - undefined

Cranston High School East
Cranston, RI

Licensed Practical Nurse -

Lincoln Technical Institute
Lincoln, RI

Skills

    Telehealth & Remote Care: Remote Patient Monitoring, Tele-triage, Virtual Consults, HIPAA Compliance, Patient Education, Care Plan Implementation

    EMR Systems: Matrix, Eclinical Works, Point Click Care, Symphony, Eboard, Jitzi, Genesys, MFT Managed, Microsoft Programs

    Clinical & Case Management: Chronic Care Management, Case Management, Utilization Review, Care Coordination, Discharge Planning, Prior Authorizations

    Documentation & Quality: Clinical Documentation, Quality Improvement, Medical Record Review, Policy & Procedure Compliance

    Direct Patient Care: Diabetes Management, Medication & IV Administration, Injections, Catheter & Colostomy Care, Wound Care, Dementia & Behavioral Care, Vital Signs Monitoring

    Professional Skills: Communication, Multitasking, Analytical Thinking, Leadership, Team Collaboration, Problem-Solving, Time Management

Websites

Certification

  • CPR – BLS AHA Accredited
  • Department of Human Services, Record Management
  • Identifying and safeguarding personal information (PII)
  • Cyber Awareness
  • URAC 101 Organizational Training
  • HIPAA Fundamentals for Business Associates
  • Cultural and Linguistic Competency in Health Care
  • Dementia Care, Behavioral Health

Timeline

Remote Patient Monitoring Nurse

HealthSnap
04.2025 - Current

Clinical Nurse Reviewer | Appeals

Acentra Health, Medicare
09.2022 - 03.2025

Licensed Practical Nurse | Travel, Agency

ESHYFT
10.2020 - Current

Charge Nurse | Skilled Nursing

Golden Crest Nursing Centre
10.2020 - 09.2023

High school diploma - undefined

Cranston High School East

Certified Nursing Assistant -

Charter school AEP

Licensed Practical Nurse -

Lincoln Technical Institute

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