Nicole Overholt
Taylors,SC
Summary
Results-driven leader with extensive experience in bar and restaurant operations management. Expertise in menu development, financial oversight, and staff training. Committed to enhancing customer experiences and driving business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Levy Restaurants
Greenville, SC
07.2023 - Current
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Processed payments accurately using point-of-sale systems.
- Resolved customer complaints and concerns promptly and professionally.
Owner/Operator
The Groovy Dawg Restaurant & Taproom/Food Truck
Greenville, SC
03.2017 - 11.2025
- Managed daily restaurant operations and ensured smooth workflow.
- Trained and supervised staff on service standards and procedures.
- Oversaw financial management, including budgeting and expense tracking.
- Ensured compliance with health regulations and maintained safety standards.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Established standards for quality control, customer service, health and safety regulations.
- Coordinated catering services when requested by customers .
- Created promotions and special events to attract customers and boost sales.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations..
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Bachelor of Arts - Music And Journalism
University of South Carolina Upstate
Spartanburg, SC05-2008
Skills
- Cocktail preparation
- Inventory management
- Payment processing
- Customer engagement
- Staff training
- Health compliance
- Financial management
- Marketing strategies
- Problem solving
- Team leadership
- Event coordination
- Alcohol awareness
- Wine and liquor expertise
- Safe food handling procedures
- Recipe development
- Menu planning
Certification
ServSafe Food Protection Manager certificate # 27394632
Timeline
Bartender
Levy Restaurants
07.2023 - Current
Owner/Operator
The Groovy Dawg Restaurant & Taproom/Food Truck
03.2017 - 11.2025
Bachelor of Arts - Music And Journalism
University of South Carolina Upstate