NICOLE PACE, PHR
Tuckahoe,NY
Overview
7
7
years of professional experience
Work History
People Operations Manager
Forum Brands
07.2022 - Current
- Benefits and payroll management including a successful company transition to a group health insurance plan
- Oversee learning & development and DEI initiatives including leading management and individual contributor training programs in-house and managing partnerships with external training vendors
- Personnel management including coaching both individual contributors and managers, distributing and monitoring performance management plans, and managing employee relations and escalations
- Visa & immigration management
- Administer and manage the quarterly performance review process and oversee career pathing
- Handle all aspects of company compliance
- Directly manage and develop People Operations Specialist
People Operations Specialist
Forum Brands
10.2021 - 07.2022
- Built and managed the companies onboarding process including creating and leading HR and benefits orientations, standardizing communications, and building immersion plans
- Monitored and drove employee engagement by leading a culture committee, planning and facilitating group events and implementing the company’s first set of formalized recognition programs
- Offboarding management including conducting exit interviews and maintaining state and federal compliance
- Oversaw all aspects of office management
Human Resources Generalist
Madison Logic
11.2020 - 10.2021
- Managed the global onboarding process including scheduling and coordinating training programs, conducting HR orientation, ensuring paperwork and HRIS profile are completed, launching onboarding surveys and continuously making recommendations and process improvements based on feedback
- Assisted with learning and development initiatives by identifying, engaging and managing monthly external speaker training programs
- Managed HR reporting needs by generating and validating routine and ad hoc reports including monthly HR dashboard reporting in Excel, employee rosters and compliance reports
- Conducted quarterly HR check ins with assigned employee groups; addressing questions or concerns and escalating feedback when necessary
- Assisted with quarterly performance reviews by working with managers to achieve consistency and compliance with established procedures
- Handled various HR duties including coordinating the immigration process for visa and green card applications and managing the offboarding process including conducting exit interviews and ensuring compliance by state in separation correspondence
- Drove employee engagement by leading bi-monthly activities, cultural initiatives and discussions
Human Resources Associate
DeVries Global, Interpublic Group
04.2019 - 05.2020
- Continued to successfully carry out all responsibilities of previously held Coordinator role
- Handled payroll processing for temporary and hourly employees by collecting and reviewing timesheets and submitting to payroll department to ensure employees were paid accurately on a bi-monthly paycycle
- Assisted in the performance management process by leading training for new employees, delivering 3-month evaluations to managers and providing strategic guidance through the goal-setting process
- Acted as a main point of contact for day-to-day employee questions or concerns and effectively addressed and resolved them
- Carried out HR processes including leading overtime training, facilitating internal mentoring program and conducting exit interviews
- Managed year-round internship program including recruiting, scheduling interviews, on-boarding, leading trainings, managing calendar for interns and off-boarding
- Managed full cycle entry and junior level recruitment by job posting, sourcing resumes, scheduling phone and in-person interviews and phone screening all candidates
Human Resources Coordinator
DeVries Global, Interpublic Group
02.2018 - 03.2019
- Facilitated the onboarding process including creation and delivery of offer letters, completing reference checks, conducting HR orientation, processing paperwork and completing I-9 eligibility verifications
- Maintained up to date employee information via the HRIS database and processed all new hires, status changes and terminations in a timely manner
- Planned and coordinated various agency-wide employee engagement activities such as meetings with senior leadership, team outings and annual summer and holiday parties
- Maintained all employee personnel files according to policy as well as federal and state laws and regulations
Education
B.S - Business Management
CUNY College of Staten Island
2016
Skills
- PHR Certification - May 2022
- HR Information Systems (Rippling, Namely, PeopleSoft)
- Applicant Tracking Systems (Taleo, Lever, Workable)
- Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Timeline
People Operations Manager
Forum Brands
07.2022 - Current
People Operations Specialist
Forum Brands
10.2021 - 07.2022
Human Resources Generalist
Madison Logic
11.2020 - 10.2021
Human Resources Associate
DeVries Global, Interpublic Group
04.2019 - 05.2020
Human Resources Coordinator
DeVries Global, Interpublic Group
02.2018 - 03.2019
B.S - Business Management
CUNY College of Staten Island
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