Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Pacewicz

Munster,IN

Summary

Reliable employee seeking receptionist position. Offering excellent communication and good judgment.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.


History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Carrabbas Italian Grill

Jennifer Gonzalez
10.2022 - 12.2022
  • Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and problem solving.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Sip Coffee House and Artisan Cafe

Rhonda Bloch
06.2021 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Asked customers for feedback, solved problems, provided additional items throughout meals.

Education

High School Diploma -

Hammond Excel Center
Hammond, IN
08.2023

Skills

  • Positive Learning Environment
  • Course Design
  • Instructional Strategies
  • Organizing Courses
  • Private Instruction
  • Planning and Analysis
  • Attendance Record Management
  • Generating Schedules
  • Different Learning Styles
  • Team Communication
  • Flexible and Adaptable
  • Self-Motivated
  • Active Listening

Certification

CPR certified.

Childcare and development certification.

Timeline

Carrabbas Italian Grill

Jennifer Gonzalez
10.2022 - 12.2022

Sip Coffee House and Artisan Cafe

Rhonda Bloch
06.2021 - 12.2022

High School Diploma -

Hammond Excel Center

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Nicole Pacewicz