Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
Generic

Nicole Palmero

Bloomington

Summary

Organized and personable administrative professional skilled in multitasking, communication, and leadership. With experience managing day‑to‑day office operations—such as scheduling, data entry, and managing files—combined within the Office of Orientation and Enrollment Programs, as well as hands-on leadership as an Orientation Leader guiding incoming first year students, I bring efficiency, empathy, and initiative to every role.

Overview

1
1
year of professional experience

Work History

Office Assistant

Office of Orientation and Enrollment Programs
01.2025 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.

Orientation Leader

Office of Orientation and Enrollment Programs
05.2024 - 08.2024
  • Developed strong connections with students through active listening and empathetic communication skills.
  • Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
  • Facilitated group activities among assigned students and promoted community bonds through engaging events.
  • Assisted new students with course registration and academic advising, streamlining their transition to college life.
  • Collaborated with fellow Orientation Leaders for seamless event planning and execution.
  • Participated in comprehensive training programs to develop exceptional leadership skills applicable to the role of an Orientation Leader.
  • Collaborated with peers to create safe and inclusive space during orientation activities.

Education

Bachelor of Arts - Liberal Studies

Indiana University, Bloomington
Bloomington, IN
05-2027

Yorktown High School
06-2023

Skills

  • Time management
  • Inventory management
  • Leadership
  • Phone etiquette
  • Email writing
  • Positive attitude
  • Customer service
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Excel spreadsheets
  • Front office management
  • Office supplies management
  • Spreadsheet creation

Languages

Tagalog
Native or Bilingual
Bisaya
Native or Bilingual

Extracurricular activities

  • Filipino American Association at IU - In charge of planning events for a smaller group with in the organization.
  • High School Girls Tennis - Played for three years in high school.
  • High School Boys Tennis Manager - Managed the boys tennis team all throughout high school.
  • High School Student Mentor - Mentored incoming freshmen throughout Junior and Senior year of high school.

Timeline

Office Assistant

Office of Orientation and Enrollment Programs
01.2025 - Current

Orientation Leader

Office of Orientation and Enrollment Programs
05.2024 - 08.2024

Bachelor of Arts - Liberal Studies

Indiana University, Bloomington

Yorktown High School

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Nicole Palmero