Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Parra

Chula Vista,CA

Summary

Highly motivated professional with over 10 years of customer experience seeking to secure a long-term position leveraging my exceptional work ethic and adept decision-making skills in a professional setting in order contribute to the success of the company and foster personal career growth.

Overview

5
5
years of professional experience

Work History

Claims Support Services Assistant

Insurance Company Of The West
10.2022 - Current
  • Process stop pay request through claims system
  • Research and investigate return checks and re-send as appropriate
  • Establish appropriate authorization to correct all payment transactions
  • Work productively in fast-moving environment to process large volumes of payments
  • Collaborate with internal departments to achieve fast resolution of payment errors
  • Review content of different state forms
  • Post medical provider payments to claims
  • Assist with internal and external audits to confirm compliance with applicable laws and regulations

Workers' Compensation Claims Assistant

Sedgwick
03.2021 - 10.2022
  • Prepared and process State forms, legal documents, letters or reports and review them for completeness
  • Posted payments to accounts and maintained records.
  • Performed administrative tasks by distributing mail and scanning documents
  • Managed over 50 calls per day
  • Processed bill payments for entire office
  • Delegated all office supply orders
  • Generated, posted and attached information to claim files.

Medical Biller & Coder

California Eye Professionals
08.2019 - 04.2021
  • Monitored patient data over multiple visits
  • Prepared billing statements for patients and verified correct diagnostic coding
  • Orchestrated medical coding, payment posting, accounts receivables and collections
  • Effective communication skills with insurance carriers while resolving delinquent accounts
  • Reviewed patient records, identified medical codes and created invoices for billing
  • Verified insurance of patients to determine eligibility
  • Posted payments and collections on regular basis.
  • Audited and corrected billing and posting documents for accuracy

Front Desk Administrator

Coronado Eye Care
02.2018 - 07.2019
  • Verified insurances and submitted claims
  • Managed sending out monthly statements and collecting payments
  • Responsible for counting money and printing all credit card transactions to complete reporting
  • Aided colleagues, managers and customers through regular communication and assistance
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Prepared weekly employee work schedules to meet operational needs
  • Maintained transaction security by verifying payment cards against identification

Education

San Diego State University
San Diego, CA

High School Diploma -

Health Sciences High School
San Diego, CA
05.2014

Skills

  • Time management
  • Interpersonal communication
  • Money management
  • HIPPA Compliant
  • Understanding of medical terminology
  • Account management
  • Strong organizational skills
  • Adept at learning new skills
  • Attention to detail
  • MS Word
  • MS Excel
  • MS Outlook

Timeline

Claims Support Services Assistant

Insurance Company Of The West
10.2022 - Current

Workers' Compensation Claims Assistant

Sedgwick
03.2021 - 10.2022

Medical Biller & Coder

California Eye Professionals
08.2019 - 04.2021

Front Desk Administrator

Coronado Eye Care
02.2018 - 07.2019

San Diego State University

High School Diploma -

Health Sciences High School

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Nicole Parra